Question about Microsoft Computers & Internet
Can you give me the make and model of the laptops and the operating system (e.g. Windows XP, Vista, Windows 7)
Posted on Jan 03, 2011
The hard drive has failed, try and remove the hardware, and re-seat it back into position, if it restarts reload the recovery disc to install the operational system until completion, if it fails! hard drive replacement is required.
Posted on Jan 03, 2011
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Posted on Jan 02, 2017
Tips for a great answer:
You will need a operating
system disk or a repair disk to fix it. Insert it in the drive then boot
from it. You want to get to a dos command prompt (black screen with white
lettering) and type the following commands. Press ENTER after each
Reboot and see if the problem is solved. If not get back to the dos command prompt and run the check disk utility.
run the check disk utility you will need a repair disc or a operating system
disc. Put the disc in the cd drive and boot from it. You want to
get to the Dos Command Prompt (Black screen with white letters) and type the
following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the percentages going from high to low, this is normal. Let it run to completion. Then reboot machine.
If check disk fails to solve your problem you might have to reinstall windows. Try doing a Repair Install that way you don't loose your data, documents, music, pictures, videos or programs.
In windows xp you get to the dos command prompt by selecting R for repair when the options appear.
In Vista and Windows 7 you want to get to the recovery console and look down at the bottom of the window for the Dos Command.
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Insert the Recovery CD into your CD-ROM.
Reboot your computer.
Watch the text in DOS carefully. When prompted to boot from your CD, do so.
Choose System Restore and then follow the instructions presented. Once system recovery beings, it may take a few minutes. Once it's done, your system will reboot again.
Remove the Recovery CD from your CD-ROM and store it carefully. Your system has been reset to the factory default.
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