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I cannot download pdf files from my Windows 7 PC. It has Adobe Acrobat X installed but I get a message "There's a problem with Adobe Acrobat Reader. Exit and try again" (exiting does not work). I seem to be able to open pdf files stored in my own system.

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When opening any pdf file internet explorer gets stop working and browser restart. Reader.exe faulty module


Check for any updates and optional updates in control panel.
Run Windows Update in Windows 7

Using Windows Update in Windows 7 keeps your laptop and desktop computer safer.
Microsoft periodically releases updates and security fixes.

By loading these updates, you are keeping your Windows computer safe from viruses, spyware and malware.

With Windows Update, you have the ability to download updates and choose when to install, automatically have updates applied, check for updates only and/or never check for updates.

Click "Start," "All Program" "Windows Update."
Alternatively, you can click the "Start" orb and type Windows Update in the instant search box.

Windows Update appears in the list for you to choose.
Click "Check for updates;" it is located on the left hand-side of the open window.

Windows 7 begins checking for updates.
They are categorized as important and optional.
Click the "Important Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click the "Optional Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click "Install updates."

Windows 7 downloads your updates and installs them.
A reboot of your computer is required once the update process is complete.
You might also try this for IE 7 not sure about IE 9
Fix Adobe Acrobat or Reader 9 Crash on Internet Explorer 7 Problem

Adobe Acrobat and Adobe Reader 9 enable the computer to view PDF files.
These applications also install an add on, or plug in a small software that adds extra features to a programto Internet Explorer 7, enabling IE7 to load PDF files from within the browser.

If conflicting add-ons are installed to the browser, or if the Adobe Acrobat or Adobe Reader software is not properly installed, however, IE7 will crash whenever it attempts to load a PDF.

Open Internet Explorer.
Hold down "Alt" to show all of the toolbars.

Click "Tools" from the menu bar.
Click "Internet Options."

Go to the "Advanced" tab.
Click "Reset" to revert the Internet Explorer 7 settings to default.

Click "OK."
Restart Internet Explorer after resetting the browser.

Return to the "Tools" menu and click "Manage Add-ons."
Wait for all of the add-ons to load in the right pane, then look through the list to find the add-ons labeled "BHO" or "Browser Helper."

Click each add-on with "BHO" or "Browser Helper" in the name, then click "Disable." Restart IE when finished.

Download the Adobe Acrobat or Adobe Reader 9 software from the Adobe website, if you do not already have the setup program on your computer or on disc.

Click "Start."
Click "Control Panel."

Click "Programs," then click "Programs and Features."
Scroll to "Adobe Acrobat" or "Adobe Reader 9."

Right-click the program. Select "Uninstall" from the context menu.
Follow the onscreen directions to remove the software from the computer, then restart the PC.

Log back in to Windows and click "Start."
Click "Computer."

Navigate to the folder where the Adobe setup file is saved or insert the Adobe Acrobat CD.
If the file is saved on the computer, double-click the file to launch the installer.

Follow the onscreen prompts to reinstall the plug-in to Internet Explorer 7.
Restart the PC when the installation is complete.

Open Internet Explorer 7 after booting to Windows.
Open a PDF file from within the browser to test the browser.

http://kb2.adobe.com/cps/331/331025.html

Dec 10, 2013 | Computers & Internet

1 Answer

I have installed Adobe Acrobat 7 on my laptop that runs on Win 7 platform. However, the installation of Acrobat flashed a warning message that Adobe Acrobat 7 was unable to create a new item: Adobe PDF...


Good Afternoon -
Direct from Adobe, they state that versions 9 and above are compatible with Windows 7, and any versions 8 or prior are not supported and updates to make compatible will not be released. There are two solutions, one that may work and one that will definitely work. The first is to try to install the program under Windows XP compatibilty, natively on Windows 7. To do this, find the executable for installation, right click and select properties. On the comptability tab, click the check box that says: Run this program in compatibility mode for: and select Windows XP (Service Pack #) from the drop down, and proceed to install, running the installer as Administrator. The other guaranteed way is if you have Windows 7 , any version other than starter, you can enable Windows XP Mode which creates a virtual PC of XP on your machine and integrates the program references into Windows 7. Details on this can be found:
http://www.microsoft.com/windows/virtual-pc/download.aspx
Please feel free to contact me with any questions.

Apr 09, 2011 | Adobe Acrobat 7.0 for PC

1 Answer

When I attempt to convert a word document into an PDF file I get a message "missing PDF maker files" I'm given the option to say yes or no to "do you want to run the installer in repari...


From the info you provided, seems like your Adobe Acrobat Professional wasn't installed properly or there are some missing files.
If you have the installation file, try installing the software again.
(When you click on Yes, nothing happens because adobe cannot find the Installation/setup file on your laptop.)
If you do not have the Adobe installation files, as an alternative download CutePDF writer. Its free and hardly takes any space on your pc/laptop (<4MB)
Direct Download Link for CutePDF
Once downloaded, install the software and follow the steps below:
1. Open the Word file you want to convert to pdf
2. try to print it
3. before printing, the time when u have to select your printer, select Cute PDF Writer as shown in the image below
4. Click on print

drgirish_0.jpg


5. The Word document will be printed as a PDF file and you'll be asked where you want to save it :)
6. Choose your destination.
7. When the printing is completed, you can open the pdf file in Adobe PDF reader
* You don't need a printer to do this
* You can follow the same steps and print excel/powerpoint files to pdf (or any other file type that you can "print")
Hope this helped!

Mar 31, 2011 | Adobe Acrobat 7.0 Professional

2 Answers

Cannot use reader 8.0,cannot remove it or install 9.0


oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.

Dec 24, 2008 | Dell Dimension 8400 PC Desktop

1 Answer

I currently have Adobe Acrobat 4.0, 5.0 and 8.0 on my Windows XP system. I cannot open pdf files, so when I try to download another Adobe program, I get the response, "Can't retrieve essential...


Remove adobe 8.0 in the add remove programs and see if it works. If youcan download a copy of adobe 6.0 or possibe 7. those work well, people have had problems with adobe 8. Good luck.

Jul 11, 2008 | Computers & Internet

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