Question about Amazon Kindle 3 WiFi

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Not remembering my place in book suspect device is rebooting have heard of this problem caused by kindle cover (I have non lighted amazon leather version).

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The lighted version gets power for the light from the hooks used to attach the device to the cover. Early versions of the non-lighted cover are reported to interfere with the hidden power connectors.

You can find out, by removing the cover and see if the problem goes away.

If you feel your Kindle suffers from this problem, contact Amazon Kindle customer support (go to HERE, click on "Kindle Support" in the upper right and on the next page find the "Contact us" button). According to other customers who had the same issue, Amazon replaces the faulty non-lighted cover for a lighted one at no extra costs.

Posted on Jan 10, 2011


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My Kindle will not wake up when I slide and release my button to wake it up. I hve had this Kindle for several years. Is it time to purchase a new one. Arthur

If that did not work, let's try to force a reboot. If you have a leather cover on it, remove it. The battery charging circuits are controlled by the software as well. If the software isn't allowing the Kindle to accept a proper charge, it may cause the Kindle to malfunction too. Plug the Kindle into the charger for 10 minutes. After 10 minutes and while still plugged in, slide or press and hold the switch for one minute. Make sure you don't disconnect the power during this entire process. Allow 3 minutes afterward for the Kindle to reboot. If this doesn't correct the problem, let me know the approximate purchase date of your Kindle.

For any help & support visit us: www Kindle Com Support

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How do i delete books

I think the new update on the kindle has it to where you have to login to your kindle account on Amazon, and remove it from your device that way. It is not taking up any space on your kindle now' it may just be the book cover, but login to your amazon account and remove that book from your selected Kindle.

Oct 09, 2014 | Amazon Kindle Paperwhite

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Does Kindle have back Light? If so How do I turn it on?

new Kindle doesn't have a backlight because that would defeat the whole purpose of being able to go an entire month on a single charge.

But there are plenty of little lights you can buy for the Kindle, some built right into covers for the Kindle, others that clip onto the Kindle.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at

Feb 03, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

My Kindle 3 has been freezing up a lot; I have read it may be attributed to the cover. help

First-generation original Amazon leather covers without lighting interfered with internal electronics of the Kindle 3 - the hinge mechanism in the cover that hooks into the Kindle is also used to connect the lamp built into the lighted covers to the Kindle battery as power source. The problem does not occur with covers that actually have the lamp.

You can find out by removing the cover. If the problem goes away, you should contact Kindle support for a replacement. Amazon reportedly refunds covers suffering from the flaw plus a voucher for the price difference to the lighted cover version, effectively upgrading the non-lighted cover to the lighted one.

Jan 21, 2011 | Amazon Kindle 3G

1 Answer

My kindle went to sleep and now won't turn on.

Some older Kindle covers (original Amazon leather covers, non-lighted versions only) interfere with electrical contacts inside the Kindle via the hinge clamps that connect the cover to the Kindle. If you have such a cover, remove it first. If not, just continue with the next steps.

Make sure your Kindle is fully charged before you continue.
  • Note, the Kindle merely goes to a suspend mode if you give the on/off switch a short nudge only, it does not really switch off.
  • Slide and hold the on / off switch until after the power light flashes three times. This takes about five seconds.
  • If the device boots now, wait until its finished and you can use it again.
  • If the screen just goes blank, do the slide-and-hold again.
  • If the Kindle still does not boot, there is a defect that cannot be cured by a simple reset. You will need to contact Kindle support for warranty repair.
Check if your Kindle works normally again. If you removed a cover before, re-attach the cover now. Observe the Kindle's behavior, if the same thing happens again with cover attached, contact Kindle support. The reported Amazon policy in such cases is to refund your cover and add a voucher for the price difference to the lighted version, so essentially your non-lighted cover gets exchanged for a lighted one. Not a bad deal.

Jan 14, 2011 | Amazon Kindle 3G

2 Answers

My Kindle reboots upon start up and frequently loses last page read.

Is your kindle in an unlighted cover? Amazon Kindle support suggested to me that this exact problem may be caused by interference with the metal clips that hold the kindle cover on. After taking it out of the cover, it works just fine! This does not happen with the lighted cover apparently.
They also suggested NOT turning it off when finished reading. Hit the home key and walk away. After about 10 minutes, it will power down to sleep mode on its own. Hopevthis helps.

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2 Answers

I do not know how to turn on the backlight on my kindle wifi reading device...if it has one

I'm afraid the kindle does not have a backlight. You can by cases for the kindle that have reading lights built into them off :)

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1 Answer

My kindle has gone blank! It will not turn on.Can I re set it? Will I also lose all my books? Or send it back?

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.
No you will not lose your books. If this doesn't work call amazon customer support and they will walk you through the process of getting it replaced.

Nov 07, 2010 | Amazon Kindle Wireless Reading Device

1 Answer

My Kindle is turned on ( i cant tell as my lighted cover light comes on) however the screen is still blank. What can i do to fix this? Thanks!!

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Oct 24, 2010 | Amazon Kindle Wireless Reading Device

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