Question about Amazon Kindle 3 WiFi
The lighted version gets power for the light from the hooks used to attach the device to the cover. Early versions of the non-lighted cover are reported to interfere with the hidden power connectors.
You can find out, by removing the cover and see if the problem goes away.
If you feel your Kindle suffers from this problem, contact Amazon Kindle customer support (go to HERE, click on "Kindle Support" in the upper right and on the next page find the "Contact us" button). According to other customers who had the same issue, Amazon replaces the faulty non-lighted cover for a lighted one at no extra costs.
Posted on Jan 10, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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