Issue 1: My ESN ID for my XM radio defaulted back to 000123456789. I'm still getting XM signal but appearently not with a valid ESN number.
Issue 2: My deck has been buggy ever since I had XM radio instead of Sirius as preferred by the deck. I had to get a tuner adapter installed for XM and have experienced too many drop outs and my display on the deck will not refresh properly after a drop out.
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I have similar issue. Signal easily lost whenever there isn't a truly clear path to sky. My old cheapie XM radio add-on was MUCH better. I'm taking this back to my dealer tomorrow for other issues with the "top of the line" DVD/NAV/XM system. Such as it won't read the data on most CD's and display names of tracks (maybe 1 CD will display out of 10); and the way the radio truncates the Sirius/XM titles, etc. to much less than the full available screen (my cheapie add on did a better job). For $2,000+ bucks this is a very disappointing audio/GPS system. Sound is mediocre as well. This must be a huge profit center for Toyota -- cheap components + high price = $$$ for them.
Use plug-in power supply and leave on channel 1. Call XM (1-800-XM-RADIO) and ask them to "refresh" your radio. WAIT 1/2 hour, then check your channels. Make sure you have a decent signal too (can hear Channel 1 okay) before you call XM for the 'refresh signal' for your new radio.
Be sure that the radio ID is correct with the information given to XM. If you have the right radio ID ask them to resend the signal. Also be sure to go into menu to be sure that you have good signal strenght.
to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.
However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.
Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.
Your Radio is working fine - call XM and stay on the line until they activate your account.
I have a suspicion the number was written down improperly.
Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.
Here are the steps from XM to activate manually-
Get Your XM Radio Activated Online Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.
Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.
Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.
Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.
Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.
Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.
If you have additional questions or concerns - please ask me first before moving on to another expert.
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iPod Adapter Compatible: Using the KCA-iP500 iPod Control Interface, you can connect your Apple iPod digital music player to this receiver. The interface (item # 113IP500) plugs into the receiver's 13-pin CD changer input and controls the iPod through the receiver's controls, as well as displays the iPod's text information right on the receiver's display.