Question about Logitech Harmony One LCD Touchscreen Remote Control

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How do you know when you need to replace the battery. My Harmony One is about two years old. I am using a "repeater" with the remote. It used to work great, but now I have to get closer to the receiver and press the buttons multiple times to get the remote to work.

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When the remote gets irregular or you have to get closer it indicated that the infrared emitter is loosing power which is usually due to weak batteries.
You may also take the batteries out and check them with a battery tester or voltmeter. Alkline batteries start out at about 1.6 volts and are useful down to about 1.2 volts depending on the equipment using them.

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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Hello
The software of your remote may have currupted by unexpected power faulure and return. Just update the software to your remote.
You can get details for update and its proceedings, on the page [18] of the user manual of your remote control. OK.

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There is a trick with these remotes. Take a tiny piece of paper and
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Compatible TVs


I can help you with your Logitech Harmony 550 remote control.

The Logitech Harmony 550 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. The software finds the right codes for you and loads them into your remote control.

I hope that helps.
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If the battery was out for that long, it's likely that the remote lost its programming.  Did you try reattaching it to the website after the battery had recharged, so that the programming could be restored?

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Call Harmony support. I have the same thing with Harmony 670 and they said it is a hardware error. No fix that I have been able to find. If it is under warranty they will replace it. If not, I don't know what it would cost to repair.

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