Question about Acer Travelmate 5742 Notebook

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I have added a 2 gigabyte ram to my newly bought laptop and when i want to install windows xp it gives the blue screen

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Does it give the blue screen with the old ram memory?. You can go to http://www.memtest86.com/. Memtest 86 is free software to test the memory RAM of your computer. You will have to download the .iso file, burn it in a cd, and reboot. This is the only way to test the memory ram to stay 100% sure that it's not corrupted. If it's not corrupted, then check the ram memory specs speed, and latency. They must have the same speed and equal latency-or better- than the older ones.

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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you might want to try and remove the ram that you just installed and check if the problem is still the same. If it is then it's not the ram that's causing the problem. But if the problem goes away when you remove the newly added ram then you probably have a busted RAM

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Blue Screen


OK, so I took out the added RAM, changed the internal RAM to a new 1GB stick. The machine booted, windows started, I logged on, then blue screen. I put the old internal RAM back in, changed the hard drive, same result. This test suggests that the RAM is fine as is the hard drive as the blue screen appeared with different hardware. My next step is to replace the motherboard as the appears to be the issue. I'll let you know how I get on.

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I strongly suspect bad ram when any computer displays that message.

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