Question about Digital Cameras

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Nikon Coolpix L12 It has a constnat lens error screen Accidentally sat on my camera when it was on, with the lens fully dialated. Now it will open, but will not close all the way and Lens Error appears occassionally... 3 x out of 5. It seems to get stuck when opening and closing, rather off-center

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  • dalen1128 Jul 10, 2008

    I've removed the batteries, and replaced the batteries. I have not, however, left the batteries out of the camera overnight. It appears that the lens frame is "off center", which is why it seems to "stick" upon opening and closing. It is the third small lens that gets stuck.

  • dalen1128 Jul 10, 2008

    I did as you suggested, carefully turning the lens. Now,a tiny silver "pin" fell out from the smallest lens, and now the outer two lenses open, but the smaller, third lens does not extend. And now I have two parts, the camera and the tiny pin!

  • dalen1128 Jul 10, 2008

    Do all the cameras come with a one year warranty? I bought it last Christmas from Ritz Camera in California and not sure if I have the paperwork

  • dalen1128 Jul 10, 2008

    You are terrific! I'll be sending it in right away.

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Yes all cameras come with a maufacturers 1 year guarantee - against workmanship or manufacturing defects.
Basically if it works when you get it, they can walk away saying it must be your fault it's broken because it used to work.
Sad - but that's how it is now.

No, sitting on it is not covered by any guarantee.

One of the alignment pins seems to be broken, so it will not stay rigid. This will require repair or replacement.
Unfortunately this probably is not economic to send for repair, but if you can find a "donor" camera cheaply, you may be able to replace broken parts.

Sorry It's bad news.

Thanks for using Fixya.

Posted on Jul 10, 2008

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Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take

Posted on Jul 10, 2008

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Try this. Very gently pull out on your lens while turning on the camera. You can do this by getting your fingernail under the front cover where the little protective doors close. Don't pull too hard or the entire front cover of the lens assembly might pop off. If this doesn't work I would just replace the camera. The cost of repairing it would be about $150.00

Hope that helps.........

Posted on Jul 10, 2008

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Hi-

If you accidentally sat on it, pls check for physical damage on the camera itself. Try re-setting it by removing battery and leave it off for a few hours but if problem persist call NIkon support esp if you are within the warranty period, here are their contact info

Digital Imaging Technical Support
24 hours a day 7 days a week
1-800-Nikon-UX or 1-800-645-6689
To send an email click here.

Film & Sport Optics Technical Support
6am-4pm PST Monday-Friday
1-800-645-6687
To send an email click here.
Service and Repair Support
24 hours a day 7 days a week
1-800-645-6678
To send an email click here.
For Nikon Service and Repair mailing and status information available through our website click here.

Nikon Parts Department
8am-3pm PST Monday-Friday
Phone: 1-310-414-8107
Fax: 1-310-322-6979


Thanks for using Fixya! Have a nice day!

Posted on Jul 10, 2008

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  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 10, 2008

    Hi-

    Check for physical damages or dirt that is preventing the lens to retract, ot try plugging the ac adapter for it and turn unit off and on.. thanks!


  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 10, 2008

    Suggesting to have an expert look at it. and prevent voiding the warranty for camera

  • Edgar Allan Pagayona
    Edgar Allan Pagayona Jul 10, 2008

    Yep, you have a year warranty from the manufacturer not from the store where you got it. all you have to do is provide the serial number for it. Thanks!

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  • Digital Cameras Master
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Try helping the lens back in place with your finger while you turn on the camera

Posted on Jul 10, 2008

  • Ginko
    Ginko Jul 10, 2008

    Lens error also happens because of small dust on the lens gear try also sprying some canned air on the shutter and lens gear.

  • Ginko
    Ginko Jul 10, 2008

    If you cannot fix it in this simple ways, then the lens barrel should be taken apart, in this case the job is better done by a professional.

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But, you can try remove the battery off from the camera, and let the camera without it for about 2 hours, then try put it on again, maybe this trick can help you!!!

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Nikon coolpix l12 lens error


Dear All, Looking at other threads this seems a standard fault for many brands. I know the dreaded 'lens error' is a recognised Nikon fault.

I had the same problem with a Nikon Coolpix L1; lens would shuttle in and out rather woriedly and then get stage fright and freeze, hiding behind a lens error tag.

The solution came from a similar site to this and listed at least ten happy punters who tried it and found it worked, so, brace yerselfs....

Put a paperback book on decent sort of a table and slam the flat base of the camera down onto it as hard as you dare. If you slam and hold firm to the book it seems to give better shock without having to belt the poor thing to hell.

Worked first time for me. Not a cure, though. You'll have to repeat it every few months perhaps.

I suppose your camera may explode during the process; I decided mine was unusable as it was and so I'd nothing to lose.

If you break your wrist change to the other hand and don't slam so hard this time!!!

Before that I found some correlation between battery type, charge and lens function but the book bash was an instant cure.

Do let me know of any success

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