Question about Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum

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The turbine head on my dc08 will not turn although there seems to be lots of suction

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The dyson have a bit of an achilles heel with their turbine heads. Half the time you can resurect them by simply removing the baseplate and pulling of the rollers and emptying out all the **** that seems to accumulate inside the brush roller. The other half of the time that same dirt has worked its way to the centre part that holds the rollers, this is where the bearing is and unfortunately there is no way to access the bearing to change it. Not the best design really. If you clean the inside of the rollers very regularly you will not have this problem but who remembers to do that kind of maintenance often enough.
If you need to buy a turbine head to replace a broken one try vacuumspot or nelsonvacuums if you are in Australia.
Hope this helps you.

Posted on Feb 01, 2011

  • lisamcarp Feb 20, 2011

    I was just going to currys to buy new vaccum, took rollers apart and wedged in was loads of hair not visable from outside. Thank you soo much working perfectly now.

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1 Answer

Seems like the problem with the turbine head is a frequent problem. I am having the same problem with the brushes do not turn right when put on the carpet.i have already paid to get looked at .


Turbine nozzles require a lot off suction to work properly. If the filters are clogged it can reduce the suction. It might help to replace all of the filters.

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The turbine head of my DC39 stopped working. The suction is super, took the brush out and disconnected the hose and looked into it, no blockage is visible looking. ideas?


hi russ, it's jack at dyson.

i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

if you find there's no improvement after running through these checks we're happy to help further - and if a replacement is needed, we can confirm if this is covered under your dyson warranty. you can reach our experts directly by calling on 0800 298 0298 (uk), 1-866-693-9766 (us), 1-877-397-6622 (ca) or 1800 239 766 (au).

Jan 20, 2015 | Dyson DC39 Animal Canister Vacuum

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Head of dc08 not working


please take a moment to comment of give it a thumbs up.

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I work as a technition for vacuumspot.com.au & nelsonvacuums.com.au fixing vacuum cleaners. It is a common problem for turbine or turbo heads to slow down or stop altogether. I'll show you how to look after them and avoid costly replacement.

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Start by turning the head over. I have marked the 3 points you need to undo to take off the base plate. Simply twist the 2 knobs and slide other catch in the centre of the head. The base plate should now lift off quite easily.



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Have a good look in the spot where I have marked it is very common for dirt and fluff to stick to the sides of the rubber part in the middle. This can reduce the suction at the head and reduse cleaning effiency.



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Now you have to pull the brushes out to the sides, they should come off easily. Clean really well around the shaft pay particular attention to any hair wound around the small gap marked. Anything caught here gradually works it's way to the bearing which sits just inside the housing here. If the bearing gets worn you have to replace the entire head as there are no spare parts for this tool. :(

DO NOT try and put a lubricant on the shaft, it will work for a short time but in the longer term it will only attract dust to the bearing.

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This part is easy, just tap out the the dirt from inside the brushes. If you have another vacuum handy this will work well too. An air compressor will do the best job but make sure you direct it away from yourself.


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Give the base plate a basic clean, there is normally not a lot of stuff here but if you get dirt caught around the edges it can affect haw well the plate seals to the rest of the head. One thing to take particular not of is the rubber seal that goes around the edge. It often gets dislodged, just poke it back in or if you have gasket adhesive put a small amount in the groove to hold it in place.



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Now check the filter on the side. You only have to give it a wipe with your finger or a dry cloth to keep it clean.
There you have it all done. Simply pop the brushes back on making sure you put them on the side they came off. There is a little arrow marked on the brushes and centre of the head if you forget. Then put the baseplate back on and fix the catches back in place.
If you do this every month or two your turbine head will spin at max speed all the time and last longer too!.
Hope this helped you and feel free to leave a comment, I love feedback .

Oct 13, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Is it possible to disassemble a Dyson floor tool/head please? (Not the turbine head!-the duel floor head!)


take the head off then take to the nearest garage and use there vac to **** it out or the blow it out with there compressor.

Aug 29, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Suction on my dc08 is very poor when turbine head is attached - no problem when not. I have cleaned the brushes an ensured there are no blockages. Why the loss of suction when using turbine head ?


please go to the web page www.dyson.com and go next
http://www.dyson.com/support/help.asp?article=1468&product=DC22-TURBINEHEAD-US
and fix it. with commong sense.

God bless you

Jul 19, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Dyson Vacuum Cleaner has ample suction without main attachment connectewd to pipe. Have had head dismantled and it is free of blokage but has no suction when fitted. The carpet brush spins freely but the...


Hi there,

I'm sorry to hear you're having difficulties with your DC08. If you're concerned about the performance of the turbo head, you may find it helpful to check the cleaner for blockages, and to wash the filter. The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=300&product=DC08-ST

The correct way to wash the filter is shown in the video below. Under normal use, this should be done at least once every 3-6 months. Use cold water without any detergents, and ensure the filter is totally dry before replacing it - this may take up to 12 hours.

Hopefully, by clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned that the turbo head doesn't seem to be working correctly, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and to recommend the best course of action. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week.

Kind regards,

Jack
Dyson Online Customer Support

Aug 28, 2011 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

The suction on my DC08 feels like it is down to 10% to what it was when I had it new. I had a similar problem about 2 yrs back and even changed the head unit. It worked fine for a few months but has...


Some of the dyson units strip down further using torx bits, sometimes the internal holes of the plastic components get clogged with fine dust that hardens, causing loss of suction. Although the filters are cleaned regularly the airflow is reducedthus giving poor cleaning power.

Aug 04, 2011 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

Turbine head brushroll doesn't rotate and no suction


Have you tried washing the filters? The pre-motor filter (the one in the plastic housing) can get really clogged. Hold it up to the light, if you can't see through, it is full of dust. You need to really scrub it with a brush to get the dust out (or buy a replacement). Just a rinse will do nothing. This is something Dyson is not telling you in the manual.

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5 Answers

Turbine head of my Dyson DC08 does not spin


This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

Jan 24, 2010 | Dyson DC08 Cylinder Bagless Canister...

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