Question about Dell Inspiron 600M Notebook

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USB Audio Controller and Interface Won't Install on Dell 600m

Hi,
To be brief, all of this works fine on my desktop. But I have a Hercules RMX controller with built-in soundcard. The drivers install completely from the disk or the web site. The ballon announcing the hardware is found pops up and the hardware-intstallation manager comes up. It never completes successfully. The device is seen in the device manager as both WDM and MIDI but has yellow question marks over both.
Following Dell's advice I downloaded and intalled new USB drivers and chipset and something called the Notebook System Set. No change.
Other soundcards have worked fine. The only difference is that this controller will automatically disable the built-in soundcard when plugged into the USB port. Could the built-in soundcard be preventing the driver installation because of this?
I hope someone can help.
Thanks,
Morris

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This is generally caused by a driver conflict. Uninstall the sound drivers for the built in, then try to install the sound drivers for the RMX. If the hardware wizard finds and tries to install the drivers for both sound cards there may be a conflict, due to the drivers for the built in still being in the drivers cab file, then you will have to completely delete the driver file manually. Once you get the RMX drivers to load, you may have to create a seperate sound profile for the RMX, and switch to it manually when using it, in order to keep from creating a conflict between the two.

Posted on Jul 09, 2008

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