Question about Arris (SB5101U) Cable Modem
Do you have phone service with Charter as well? If so the modem you have been provided is made to run both the phone service and the internet. If you purchased your own modem from best buy the phone portion would not be present so that is why those connections are not on the new one.
To cut to the point the new modem will work just fine for you internet but bear in mind it will now require another splitter for the coax cable line and each time that you add a splitter you will loose a portion of the incoming signal and this may affect your services.
Posted on Feb 25, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 29, 2013 | Westell Wirespeed VersaLink...
Sep 06, 2012 | Linksys Computers & Internet
Dec 30, 2010 | Arris SURFboard DOCSIS 30 Cable Modem...
Dec 20, 2010 | 2wire (2701HG-B) Wireless Router
Jun 20, 2017 | Computers & Internet
Oct 27, 2009 | Westell Wirespeed VersaLink...
Aug 12, 2009 | Linksys Ultra RangePlus Wireless Routr...
108 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: