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Top agitator not turning - Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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This is usually the agitator dogs have worn out or broke. These are very inexpensive and easy to replace. Here is a video this will walk you thru checking and replacing the agitator dogs . You can also enter your model # for diagrams and illustrations of your specific model. Not all models are available. All parts come with installation instructions.

Posted on Jan 03, 2011

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The top part of the agitator will not agitate. If turned by hand, it spins freely. What needs to be done? What part is broken?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Jun 13, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Agitator doesn't turn


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Apr 21, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Model 110.29852991 top 1/2 of agidator doesn't turn. the bottom half does turn.


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.29852991&pathTaken=partSearch

and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following illustrated description of the above.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=0da65cea0e338fe930b1fde153a243f0

Mar 27, 2010 | Kenmore Washing Machines

1 Answer

Agitator wobbling from the stem. it comes right


Those are the agitator dog ears. They have teeth that grip and turn the top agitator during the wash cycle. It must be replaced when damaged or worn.
  1. Unplug the washer.
  2. Remove the fabric softener dispenser by pulling it off the agitator top.
  3. Look for the prying location on the agitator cap and insert a flat blade screwdriver between the agitator cap and the agitator then pry the cap off.
  4. Use a socket wrench, usually 7/16", with extension to remove the stud and seal holding the agitator to the shaft.
  5. Pull the top agitator from the bottom agitator.
  6. Pull the cam that holds the agitator dog ears from the top agitator.
  7. Lay the cam on its top and install the agitator dog ears on their slots.
  8. Hold the cam on one hand and the top agitator on the other.
  9. Slide the cam up into the top agitator and turn it over so that the agitator dog ears do not fall off.
  10. Reinstall the top agitator into the bottom agitator.
  11. Reinstall the agitator assembly into the shaft.



Jan 11, 2010 | Maytag Washing Machines

1 Answer

Top agitator won't rotate. bottom rotates but top is stuck in neutral and spins freely


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following:

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136&osCsid=a10ed20760ebb48ebf7c5df88d5f840d


Nov 21, 2009 | Kenmore Washing Machines

1 Answer

I have a Whirlpool LSN1000LW0 Washer. How do I separate the agitator to replace the dogs?


remove the fabric softner assemble.if ther is a plastic cover remove it remove 1/2 bolt and reach down under agitator up. put agitator on the floor.put a foot on both side's of the bottom of the agitator.place a hand on both side's of top part of agitator and pull up.turn top agitator upside down and the dog's should come out along with the holder.replace the dog's.to put holder and dog's back in top agitatoruse your 1/2 socket and exstention.place the 1/2 bolt in socket and place holder and dog's on bolt.turn top agitator upside down and feed holder and dog's up in top agitator.holding socket and exstention in top agitator,rotate top agitator down holding dog's and holder in with socket and exstention.place top agitator over bottom agitator and line up the two aliment ear's on bottom agitator and use exstention to push top agitator down on bottom agitator.place agitator back on transmition shaft and replace 1/2 bolt.replace plastic cover and fabric softner assembly.

Nov 15, 2009 | Washing Machines

1 Answer

I have a kenmore elite model # 20949 and the bottom of the agitator turns but not the top


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with

a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one

direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.


Oct 31, 2009 | Kenmore Washing Machines

1 Answer

I have a kenmore top load washer, The top part of


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

The top section of a two part agitator is designed to turn only one way. If the "agitator dogs" in it are worn, it wont agitate either way.

Look at the section on the Sears site for Agitator, basket and tub.

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Also see the following on how to do it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=136

Oct 28, 2009 | Kenmore Washing Machines

1 Answer

Agitator: bottom moves, top does not


If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

On the Sears parts site:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=110.26902691&pop=flush

replace the 110.26902691 with your model number (lift the lid and the model number should be printed on the cabinet) and look at the section on the Sears site for Agitator, basket and tub.

This is what they look like:

pd_26_110_80040?$pddetailsth$ #21 on diagram Dog, agitator (4) Number:3366877Substitution:80040 $9.25Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Sep 13, 2009 | Kenmore 23822 Top Load Washer

2 Answers

Top agitator not working properly


Check the agitator by turning it back and forth. It should work like a ratchet (turns one way, locks the other way).If you're able to turn it in both directions, the agitator dogs are worn and need to be replaced. To do this remove the agitator cap and the bolt that holds down the agitator. With the bolt out you can remove the top section of the agitator (auger) where you should see 4 small white or beige plastic gears (dogs). Replace those and it should be ok.

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Agitator dogs part number is 80040

Mar 03, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

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