Question about Sharper Image Literati Reader 16375680042 Tablet PC
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Posted on Jan 02, 2017
SOURCE: my literati wont turn on
Hm. Not sure how much help I'll be, but I'll give it a shot.
- Make sure the device is charged for at least 6 hours if this is its first use. If it isn't, charge it for several hours anyway and try it again. Make sure the charger is plugged all the way into the outlet and all the way into the device (mine sticks out about an eighth of an inch, yours might too). - Call customer service at 866-204-4714 and describe the issue. I had something a little like this issue (I was stuck at "Literati" screen) and they said to drain the battery and recharge it fully to see if it made any difference, and that if it didn't work they'll be sending along a package to ship it back to them for a replacement. If nothing works, ship it back to them for a replacement.
Posted on Feb 15, 2011
SOURCE: my literati ereader wont turn
Just called customer service and got a fix. Plug in the recharger and insert a needle into the reset hole, hold it for ten seconds, release. Wait until you get to the main screen to make sure everthing is all right. My unit was not recharging even though it was plugged in. So I'll be going to the store of purchase for a replacement.
Posted on Aug 24, 2011
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