Question about RCA L32HD31 32 in. LCD HDTV

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My mothers set just quit working. The power light comes on but she can not get any signal to register. She cannot change channels or control any other function. She cannot even get a picture. Recently she went on a binge of trying to figure out the workings of the set. She startd pushing buttons randomly to see what they would do and I think she got the programming all tangled up within the set.. My problem is that I do not know how to untangle things for her.

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Hi,

This could be a setup issue or it could be a fault within the TV. Unfortunately your description does not contain enough information to determine which. It could also be a faulty remote control.

Please switch the TV off, remove all cables (make note of where they connect first!) and then unplug it for at least 5 minutes. Then re-connect the cables, switch the TV back on and then try the following tests.

1. Press the "POWER" (ON/OFF) button on the front of the TV. It's possible that the TV is in "Standby" mode and the remote isn't working.
2. Does the on-screen menu activate when you press the "MENU" (M) button on the RCA remote?
3. Does the on-screen menu activate when you press the "MENU" button on the front of the TV?
4. Do any of the buttons on the RCA remote or the front of the TV have any effect?

Finally try pressing the "INPUT" (IN) button repeatedly on either the remote or the front of the TV as you may have simply switched the TV to an external input mode, e.g VCR/DVD.

It will be much easier to solve this problem if you still have the RCA remote that was supplied with the TV. If you don't have it, please can you let me know which remote (brand and model number) you are using for the TV and whether you have been able to verify that whichever remote you are using is actually working.

If you can try these things and post back with the results, I will be able to assist you further.

Regards,
BElectric

Posted on Jan 03, 2011

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