Question about SmartParts SPX8 Digital Picture Frame

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Is there a customer service number for smartparts?

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Hi :) can you help me? My smartparts digital screen is black. If I look really closely I can barely make out the pictures on the slide show...I don't know the exact model number.


Hi. Most likely your screen backlight could be burnt out so you just might have to get them replaced at your nearest dealership available to you.

thanks and good luck

G.

Jun 28, 2011 | SmartParts (1DPFSP01) Digital Picture...

1 Answer

Hi...my SmartParts Digital Photo Frame, Model number SP15MW, is not working right. It has pink vertical lines going through the photos and looks awful. I haven't used it much and can't figure out why its...


I had the same problem, I downloaded the desktop software from the manufacturer's website at: http://www.smartpartsproducts.com/content/support/optipix/index.php

It fixed my problem. Create a folder on your computer's desktop, remove the photos from your SD card, use your cable to connect your computer to the frame, then re-import the pictures to the frame using the optimization tool on the Smartparts Desktop. Works like a charm!

Aug 09, 2010 | SmartParts SP15MW (092566981886) Digital...

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I lost the remote control for my SP15MW, Where can I get the replacement?


You may want to try smartparts website - support section - with email and phone numbers here http://www.smartparts.com/?#/support/contact_us/ and contact them to see it they can supply or which dealers sell replacement parts

Mar 23, 2010 | SmartParts SP15MW (092566981886) Digital...

1 Answer

Threw away instructions/manual for smartparts spx8 digital picture frame so I am looking for one online.


First, check the manufacturer's website for the manual. You can generally enter the model number and do a search on their website.

Second, there are tons of manual websites out there. Try: http://the-manuals.com/, http://www.devicemanuals.com/, or http://www.retrevo.com/samples/index.html but there are others if you do a Google search for "manuals" or "owners manuals."

Jan 09, 2010 | SmartParts SPX8 Digital Picture Frame

2 Answers

I have a Smartparts SP800W digital picture frame. It worked erratically out of the box and is now completely dead. It acted like a thermal issue (left alone for 10 miniutes it would fire up again) but now...


I got one of these as a gift about 10 months ago and had THE EXACT SAME problem. There is no where to take it back to! How can I contact the company? The website has no contact information and the SP800W model says its not currently available!

Jan 01, 2010 | SmartParts INC. digital frame. 7.0 in....

1 Answer

Remote control won't work with the SmartParts Digital photo frame 15". We have changed battery. We have followed instructions on verifying that it is remitting a signal using a digitial camera - it is...


We finally asked the store about our problem. The salesperson finally just gave us a different remote control. Now it works fantastic. I find that the SmartParts Customer did not return our call nor answer our e-mail. So much for their customer service!

Feb 19, 2009 | SmartParts SP15MW (092566981886) Digital...

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Digital frames will not hold more pictures


With a screen resolution of 480 x 234 pixels a collection of 480 x 234 photos would number into the Ka-zillions in number. Since this frame can display jpegs up to 10 Mega-pixels the number would, of course, be reduced significantly.

Nov 29, 2008 | SmartParts INC. digital frame. 7.0 in....

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