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Re: service error 5100 on my printer.
Hi Hope you come back for this There is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there Next try. It may be a piece of paper or a scotch tape or a staple wire. Solution 1: Clean the timing strip.
Solution 2: The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .
Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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Mar 13, 2012 - Uploaded by Dustie Meads
please help me,i have problem in my printer,wifi on printer can't search .... I too was given the generic "5100" error message just tonight.
Error 5100 is Carriage error.Possible problems in: - Carriage unit - Timing **** strip film - Logic board assembly - Carriage motor
First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.
5100 error code means there is somekind of obstruction inside the printer thats interfering with the printing process. You have to check the inside the printer especially near the gears and under the rollers. The obstruction can be anything like a small piece of paper, a paper clip, ball pin etc., check thoroughly and you will find it. Post back if you need more help.
Try this... it worked on my MP450... Turn the printer on and open the lid, it shows the cartridges. Now let the cartridges settle to the left. You can notice that the cartridges run on a metal belt. It might be dirty, mine showed a black stripe on it. Take a cloth, a cleenex will be fine and clean it up. Move the cartridges to the right (force them with your hand) and clean the part of the belt left behind them. Now turn it off, close it up and turn it back on. It should work
Try this.... Reset Counter Service mode operation procedures - 1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.) The number of the Reset button pressing LED Function Remarks 0 time Green Power off 1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset See waste ink counter reset procedures below. 5 times Orange Destination setting See Destination setting procedures below. 6 times Green Print head deep cleaning 11 times Orange Button / LCD checking 12 or more times Returns to a menu selection
IF THIS STEPS DOESN'T WORK, YOU NEED TO BRING IT TO YOUR NEAREST SERVICE CENTER. MAYBE THERE'S A PROBLEM WITH THE SENSOR.