Question about Dell 944 All-In-One InkJet Printer
Clean or replace the encoder strip. That is the most common cause for this problem.
The encoder strip is the plastic strip located behind the ink carriage. Function of the strip is locating the position of printhead/ink carriage, and determining the movement of the printhead. When the encoder strip is out of place, dirty or broken, the print head goes in the wrong position, and you will get this problem.
Pictures are taken from this link explaining how to correct the problem on a Dell a 960.
Posted on Jan 03, 2011
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Posted on Jan 02, 2017
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