Question about Tiger Electronics FurReal My Lovin' Pup

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FurReal dog stoped working even with new batteries

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I noted some slight corrosion on one of the (spring) battery contacts. I used a Dremel tool to clean this up (some sandpaper on the eraser end of a pencil would also work). Inserted the new batteries and she has been resurrected!

Posted on Mar 19, 2014

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Posted on Jan 02, 2017

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SOURCE: furreal kitty white not working

Sounds like you need to reset it. If you need help finding the reset button, go to www.hasbro.com and click on Customer Service, then click on Instructions and find your toy to pull up the PDF file of the instructions. Hope that helps!

Posted on Aug 05, 2009

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SOURCE: copy of instructions for furreal scamps interactive dog

I was looking for the same thing. Here is a link to the 12 page instruction book:

http://www.hasbro.com/common/instruct/FurReal_Friends_Scamps_My_Playful_Pup.pdf

Posted on Dec 31, 2008

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1 Answer

What is a dog toy


An item of entertainment as opposed to an ornament, shaped to resemble a canine (e.g.: Furreal Friends), or a an item marketed at entertaining and relieving the stress of a canine; these may take many forms such as a traditional rubber chicken-shaped toy impregnated with a squeaker, or a classic Kong (in which one inserts a variety of edible treats to keep the canine companion satisfied and preoccupied).
For dog toy suggestions, please respond with specific information (e.g.: Age and canine preference of persons seeking a dookie-free pal, or size and dental health of barking buddy seeking new toys).

May 26, 2015 | Dogs

1 Answer

Replacement battery holder


Hasbro doesn't even have FurReal ponies on their site anymore and emails don't get answered. I would call Hasbro directly from the following link and ask about the battery compartment.

http://www.hasbro.com/customer-service/phone-directory.cfm

Good luck :)

Nov 25, 2011 | Hasbro Furreal Friends Butterscotch Pony

1 Answer

Furreal chimp isnt only works when we shake it. something loose?


When any battery-operated toy seizes to work 3 checks solve 90% of the problems:
1) are the battery still firmly in place.
If not: secure them and try the toy again.
2) have the battery been replaced recently.
If not; replace and try the toy again.
3) Does the toy rattle (more than usual) when you shake it.
yes, it's really broken.

Some stores replace the toy if it's still fairly new, or a short letter/email to Hasbro stating how much your children enjoy the Furreal Friends Cuddle Chimp and how sad they are now that their new friend is "going away" could make a difference.

May 15, 2011 | Hasbro Furreal Friends Cuddle Chimp

2 Answers

The dog's legs are bent inward and the head is hanging low.


Pull the legs out manually, sometimes when the dog falls over or is stores, the legs go weird. The head should fix its self when the dog is turned on.

Apr 14, 2010 | Tiger Electronics FurReal My Lovin' Pup

1 Answer

Biscuit the dog stopped working so put new batteries in still does not work


We bought Biscuit and the legs turned in and he just laid there so we called Hasbro and they sent us another Biscuit and he did the same thing as the first one so I called them again (Hasbro) and they said it was out of warranty and there was nothibg they could do for me so now were just out of the money we spent on it and the kids have no Biscuit to play with I DO NOT recommend this toy to be bought for any child what a disappointment it is!!!!! Thanks

Jan 02, 2010 | Tiger Electronics FurReal My Lovin' Pup

1 Answer

Why does my bisquit my loving pup not work ?


We had a simlar problem. The problem was the battery casing was not being securley fastened. Lay the dog on his back and then wiggle the cover as you are putting it back on. Once the dog reacts you know that you have the casing correct. Then you can screw the casing back on.

Dec 24, 2008 | Tiger Electronics FurReal My Lovin' Pup

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