Question about Brother DCP-7020 All-In-One Laser Printer

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The DCP-7020 prints HTML in huge print. Brother tech support told me it was the program settings (Mozilla), but every other printer I connect prints HTML OK, just not the DCP-7020.

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Welcome to Fixya

Since you were able to test the issue using other printer and no problem with that. Try to reset the print server to factory settings.

For Version 2 BRAdmin

  1. Start the BRAdmin Professional utility, by clicking Start => All Programs or Programs => Brother Administrator Utilities => Brother BRAdmin Professional Utilities => BRAdmin Professional.
  2. From the main BRAdmin screen double click the appropriate printer.
  3. Enter the print server password (The default password is "access").
  4. Click the Control tab
  5. Click the Restore Factory Defaults button
  6. Click the OK button when you have read the warning message.
  7. The print server will then reset back to its default values.
For Version 3 BRAdmin

1. Start the BRAdmin Professional utility, by clicking Start => All Programs or Programs => Brother Administrator Utilities => Brother BRAdmin Professional 3 => BRAdmin Professional 3.
2. From the main BRAdmin screen double click the appropriate machine.
3. Enter the print server password (The default password is "access").
4. Click Network Configuration tab, Control Panel and select Set Default.
5. Click on Submit button.
6. The print server will then reset back to its default values.

Thank you for using Fixya!

Posted on Jan 03, 2011

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Hi

it is the driver you have install for your printer
with the driver you have it is not able to print Html

Posted on Jan 03, 2011

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