Question about Kenmore 15864/15862 Top Load Washer
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Posted on Jan 02, 2017
check to see on the top of the basket if there is a balance ring it will look like a large doughnut if it has one and if it is loose or if the fluid in the ring has leaked out then this will cause the out of balance while in spin let me know if i can help 276 523 4434
Posted on Apr 25, 2008
I have the same kenmore and have experience this before. It is unbalanced. Get a spirit level to check for balance. To rebalance, empty the washer (so it's not heavy), lean over the washer and grab the back, tilt it forward and the auto balancing legs should reposition themselves. Re-check for balance using the spirit level. If still out, adjust the front feet of the washer by screwing the legs up or down (using a wrench). This will cure the problem (unless you have a very unbalanced load of towels for instance). Good luck
Posted on Aug 09, 2008
very loud in spin cycle can mean a bad rear bearing, not something a homeowner would want to try to replace, parts would exceed 6-7 hundered dollars. you may have some extended part warr through the manufacture. still probly gonna be a 5 hundred when the labor is added in
Posted on Dec 06, 2008
Unless your front loader is set firmly on concrete
and leveled to perfection, the force of a heavy wash load spinning in
excess of 1000rpm will create a bit of vibration and noise.A firm footing is your best defense against to much movement.
Also due to the earlier movements during the spin cycle, the shocks that are used to dampen the spin cycle might have been broken or damaged.
If the problem persists inspite of proper levelling, please do check for the shocks or might have them replaced them for good.
Posted on Dec 14, 2008
With the lid open, set the cycle to spin and press the lid switch button with a pen. Wait until the drum gets to full speed and release the lid switch. If the drum makes a knocking/ thumping noise and doesn't stop spinning within 2-3 seconds, the basket drive block is worn and needs to be replaced. (The basket drive block is located on the gearcase drive shaft, under the tub and agitator) If this has been happening for a long time you may need to replace the brake and drive tube assembly as well.
Basket drive block part number is 389140
If that's not it, let me know and I will try to help you further.
Posted on Mar 10, 2009
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