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When i try to install my logitech C310 it keeps saying 'IDS_Installing_Error' and cancels the installation, how can i get the software to install?

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Posted on Jan 02, 2017

yooperbud
  • 8637 Answers

SOURCE: when tyring to install the

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera's have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Oct 05, 2010

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2 Answers

Installing a logitech wbcam..c310...on xp sp2..Computer does not recognize camera after restart.


You will have to unplug your webcam from your computer and install the software again.
It is important that you first uninstall your Logitech camera software from your computer.
You will be prompted by the software to plug in your camera, do so that time only.

I am sure your webcam will work fine with Xp , but I will suggest that you make a clean install.
A clean install can possible solve your problem, if your first installation of the software for your webcam didn't install properly or another program in your computers memory was conflicting with it.

You can read more about this procedure at Logitechs site :

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/620/kw//session/L3NpZC9FS1VNYTl5aw%3D%3D

Good luck

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Hi,

If you click on this link,
http://www.logitech.com/index.cfm/support_downloads/downloads/
it'll take you to the Logitech website, and you should click on 'Webcams' in the Product list, and select your webcam version from the Product Name list, then press the arrow and it'll let you download the correct driver for your webcam.
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Even if the installation doesn't have a Windows Security Certificate, the Logitech driver software will have the operating system support built in.

If you have problems installing the driver, go to Control Panel, System, Device Manager, and look under Imaging Devices or wherever you see a tellow exclamation mark and double click on the device listing and hit the driver tab, and install the driver from there, choosing the 'Let me choose the driver' type option, and then navigate to the folder you unzipped the driver software to, install, wait and reboot.
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If the webcam is logitech you can download from the below link.

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