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My canon printer won't print the letter is very faint.I thought it was the ink carts but they are full.I tried cleaning process in the machine to no avail.What is your opinion on this matter.

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  • wizards52 Jul 11, 2008

    alarm light is on new cartridges fjw15@yah00.com

  • Anonymous Sep 23, 2008

    Same as previous. Using a Mac G5.


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  • 190 Answers

Dear customer,
First, check the software by updating your printer drivers.

To go there, Right-click My Computer --> Properties --> click hardware tab --> click device manager --> click on Ports --> double click on printer port.

Now check to see if the status window says it's working probably. You can click on the driver tab to update the driver.

Secondly, it could be a hardware problem. Did you replace the ink with a new Brother cartridge or a refilled one?

If all else fails, do contact Brother directly for technical assistance.

Good luck!

Posted on Jul 09, 2008

  • Ajith Kumar Jul 10, 2008

    Please Rate the Solution.. Thank You..

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2 Answers

3eBk will not print. Canon MP780


Replacing the printhead may work, but it could be a problem with the cleaning assembly. Take out the 3ebk and run a cleaning, if the ink goes away on the pad where the ink cart. goes, then clean assy. is OK, and you need a new printhead.

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Error message "ink absorber is full", how do I solve this?


replace drum which extracts the extra ink and clean the cart rage heads

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Printer message is: used ink tank is full. Q. where is it...and how do I empty it?


The waste ink tank on Canon printers is the ink absorber which holds the ink used during Print Head Cleaning process. When the error message indicates that it is nearly full, Canon indicates that the printer should be taken to the nearest Canon service center to replace the absorber. There is no supported "do it yourself" replacement for this piece of the printer. As per Canon:

This printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible. Press the <OK> button to cancel the error. You will still be able to print for a short period. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.

Canon recommends having the printer serviced before the absorber becomes full. We are aware that there are many "do-it-yourself" Web sites that offer instructions for making this repair. Replacing the ink absorber is a complicated and potentially messy procedure. Even if the ink absorber is successfully changed, the ink absorber counter must be reset. Be aware that if you attempt this procedure, it is at your own risk.

If you feel your product might require service, Canon has excellent service options, and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

So, to answer your direct question directly, if the message said "nearly full", you can press OK and continue to print for a short time. If it indicated it is full the printer will not function until Canon services the machine and resets the printer.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

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1 Answer

Prints very faintly, cant read at all. printed configuration page and got nothing but some block lines colors yellow, red, blue but no printing. Printer is new and has not been used much. was alright a...


well ushally the ink carts have exporation dates incoded in them so after those days it almost automatically turn them off.

when you buy a new computer ink carts are 25% to max 50% full but your printer would read them as full as well

try new ink carts or contact your manufactuer and tell them that your issue and chances are its a dryed out ink cart and they will ushally send you replacements for free.

Aug 03, 2008 | Printers & Copiers

1 Answer

Color prints too dark


1. Took out the color ink cart and clean the copper contacts of the ink cart with cotton swab, make sure that you do not touch the silver nozzle .
2. Try new ink color ink carts as someime this issue came up when the ink carts are about to finish up.
3. Replace the ink carts and do not us a refill ink.

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1 Answer

Brother MFC-420CN All-In-One


unplug maqchine from power. take all carts out. wait 5 minutes. connect machine to power. insert carts as demanded. give the right answer if machine asks if the carts are changed. machine will do some cleaning.

do you use generic ink? in that case you might have clogged the printhead with wrong ink. The ph cant be cleaned anymore.

nevertheless try this (carts should be nearly full!):
press menue then start mono (blue copy) then fourtimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4. Machine will display init_all. press start mono. machine will refill tubes and
ph with fresh ink and do some cleaning. after that press 7 then 6 then 3 and start mono. machine will do a powerpurge.
press zero then 9 to do a quality test print. If it cant do the job leave maintenance by pressing 9 then 9. do the test print manually by pressing ink etc.

If you still do not see any colors the ph is clogged and cant be fixed anymore. It has to be replaced.

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1 Answer

Printing blank pages


Did you run the cart initialization?
Try this: (use new carts because it consumes some ink)
press menue then start mono (blue) then fourtimes arrow up button (tel-index). machine will be in maintenance mode and lights will flash. press 7 then 6 then 4 then start mono. machine will refill tubes and ph with freh ink and do some cleaning.
Leave maintenace by pressing 9 then 9. Do run a quality test print by pressing ink etc. Iy you cant see the letters and colored blocks well the ph has to be replaced.
I guess your machine is a 2.5 years old. Unfurtunately brother ph didnt last longer than that time when useing generic ink.

Nov 28, 2007 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Blk won't print


Do you use generic carts? It could be that the generic ink has clogged the filter in side the printhead.
Do run the machine with original ink carts and try the following:
Press menu then start mono then four times arrow-up. machine will be in maintanance mode. press 7 then 6 then 3. Press start mono. Machine will do a power purge. Press 0 then 9 machine prints test sheet. You might do the power purge a 2nd time. Leave the maintanance mode by pressing 9 then 9.
If you do not have more black blocks the printhead is clogged and cant be fixed anymore!

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2 Answers

Printing Problem


Cleaning cycles use ink. So it's no wonder it got worse, the ink level went down. Are you 100% sure that the black cart is full? they can give a wrong reading on occasion. what makes you think its full? Could be also that you need to replace the head- the part the cart fits into. generally they don't last more than 18 months.] Another possibility is that the black is indeed full, but dry. Put a wet sponge to the nozzle, see if it soaks up a decent amount of ink. Good luck

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