Question about Nikon COOLSCAN 5000 ED Film Scanner
I have an 18 month old Nikon Coolscan 5000 ED scanner. It worked well for a while, but is no longer working. I can enter a slide, press preview, and it does that fine. However, when I hit scan, it starts, then after 5 or 6 seconds it stops. The dialogue box "acquiring scan" remains open, but nothing happens (even after 10-15 minutes). I have tried reinstalling the software (same problem) and also checked to see if there is a more recent software upgrade available on the Nikon US site (there isn't).
I am using Windows XP Professional software.
Have you tried resetting the scanner itself?
Posted on Jul 09, 2008
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Posted on Jan 02, 2017
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