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Gateway Notebook Restore Problems

I have a Gateway MX7340 laptop. A couple months ago, the computer shut down because the battery was exhausted, as I forgot it was running on the battery.

Windows did not work after this, so I first tried a system backup and restore using the disk. It locked up, so I did a destructive restore. It still locked up after windows had been installed, particularly when it is searching for hardware.

I bought a new hard drive, as I wanted to upgrade from a 80gb to a 160gb anyway. Still no luck, as it locked up at the same point in the Windows setup (searching for and installing hardware).

I thought the restore disk could be bad, and acquired a new one. Same problem. I also tried using an external DVD ROM drive. Same problem.

I removed the memory from the expansion bay and tried it while using the non-removable RAM only. Still, it locks up on the Windows setup.

This leads me to believe it could be the worst scenerio: the motherboard. If anyone has any idea as to what could be the problem, I am all ears. It would be greatly appreciated. When Windows is searching for hardware, the last thing that I see activated before it locks up is the internal wireless hardware, as the light for it comes on.

Here are some specs:

Pentium 4
RAM: 512 removable, 512 non-removable SO-DIMM
80gb upgraded to 160gb hard drive
Intel graphics chipset




Posted by on

  • Fulker502 Jul 10, 2008

    Thanks, Pyrhyc. I will try that today.

  • Fulker502 Jul 11, 2008

    I tried it without the battery, and it still locks up at the same point.



    Thanks anyway.

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Try doing the setup with out the battery, just the power supply. Some times running a battery till the machine shuts down will either create a short in the battery or create an issue with the way the machine perceives the battery. If it's not the battery, then the power loss shutdown may have created a last effort surge shorting a component on the board.

Posted on Jul 09, 2008

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