Question about Panasonic KX-T7633 Corded Phone

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Transfering calls I cannot forward calls to other phones in the office when an external call is ringing in. All other extensions become busy and other people have to pick up the line ringing in.. How do you solve this problem

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  • troy_2005201 Sep 07, 2008

    i failed to transfer phone calls to other phones

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It sounds like your dealer didn't properly set up incoming call distribution groups. They probably just gave you the "default" settings and left you a manual, took the check and said, "Good bye, and good luck!"

I think you mean transfer instead of forward. Your incoming calls should go through an Incoming Call Group - even if you're the only person in the group. Then you can handle the calls as they come in, transfer them out, and if you run out of buttons the system can even queue the calls up until you can get to them.

We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Posted on Oct 14, 2008

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