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My DVD drive can read a CD-ROM and play an audio CD, but it cannot play a DVD in xp

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Hi, In this case since you are able to play CD's and audio CD's using the CD drive and unable to play on DVD's firstly make sure that it is a DVD readable drive and in case you were able to read DVD's this is an issue with the DVD drive itself.This issue would mainly occur because of the spindle head in the drive going faulty.In case the computer or drive is covered by warranty please do contact your drive/computer manufacturer and get the repair done under warranty or else if not covered by warranty please contact a local technician to have the repair performed. Thank you for your patience and best wishes for your effort.

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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