Question about Samsung Washing Machines
Tool: We cut a piece a wire about 10 inches long from a wire clothes hanger. On one end we bent 1/2 inch of the wire in a 90 degree angle with needle nose pliers. On the other end of wire we put another bend at least three inches.(this end will be your handle end) Process of using homemade tool to release latch: Make sure washing machine is on a wash cycle. Use flash light to locate latch in the locking catch. Insert the small bend of the tool into the locking catch. Then hook onto the latch and pull out --apply a small amount of pressure -- about three lbs of pressure) Then at the same time you are pulling, press in on the door release button (the little white button above the latch hole where you now have the wire inserted). As your are pulling with little pressure on the latch, hold the little white button in and press the start /stop button. You should hear the door lock. Let machine start working. (about ten seconds) Now push start/stop button again and you should hear door lock release. Your lock catch should give away. This worked for us.
Posted on Nov 07, 2007
your drain pump is likely clogged,and is equipped with a clean out port. remove lower cover by 3 phillips screws on bottom front. you see the drain pump up front to the right. If there is a lot of water left in machine then have bucket/pan avail and plenty of towels. wet dry shop vac helps. you can open door and remove clothes from here. reach up on right side to where the latch is on inside (you have to go by feel) and find small round pull tab on bottom of latch/lock asm, and pull down, this will unlock door. carefull of water level when opening door.
to fix problem, unscrew cap on pump asm. water will pour out, and a tray will slide out with debris clogging pump. look inside housing for remaining ****. using finger check impeller area on right..
reassemble. machine should work perfect now. Pump is designed to be cleaned out and will not void warranty. newer machines have access port cut in panel for this clean out area.
Posted on Apr 26, 2009
MY WASHER WAS DOING BASICALLY THE SAME THING. I HAVE A WHIRLPOOL FRONT LOADER MODEL #GHW9460PL0. MY HUBBY REMOVED THE 3 SCREWS FROM THE BACK OF THE WASHER, UNPLUG IT FIRST, AND TOOK THE TOP OFF. WE THEN CAREFULLY UNPLUG THE WIRES AND REPLUGGED THEM BACK IN 1 BY 1 SO U WONT GET THEM MIXED UP. WE THEN TRYED IT, AND THE CONTROL LOCKED LITE STAYED LIT. HE HELD THE SIGNAL CYCLE BUTTON IN FOR 3 SECONDS AND THE LIGHT WENT OUT. WE THEN TRYED RUNNING A CYCLE AND SO FAR SO GOOD!! GOOD LUCK!
Posted on Jun 03, 2009
Removed hose connecting to water pump at tub. Removed clog (ink pen, coins, etc). Replaced and ran washer. Ran through all cycles - no leaking, no pausing of cycles. Problem is resolved.
Posted on Oct 02, 2009
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