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Switch-off your phone. 1. Press and hold 3 keys; Green dial key, *
Star key, no. 3 key on keypad and then press the power on/off to
swtich on the phone. Remember, do not let go the 3 press and
keys until you see a formatting word screen show! 2. After a
minutes when the Full phone formatting completed, your phone
back to original system and factory settting.
u can use the mobile as mass storage mode without pc suit............just connect them and in mobile screen select mass storage then
after in pc tray the device installed and ready to use will appear then u can access them
http://www.cell-phone-accessories.com/sanyo-8200-usb-data-cable-software.html Your information is here.if you need the disc also they have it ..also you may contact sanyo for any and all needed.RICHARDM69
Usually you can down load the driver/photo smart software you need. Go to your provider web page and see if they have it for a free download. Also when you put pictures on a CD at a store, those CD come with photo smart/share software that you can use. If you have internet access, you can send the pictures to email, then open your email and save the pictures in the computer.