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Xbox is leaving a scratchline around discs - Microsoft Xbox 360 Console

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Posted on Jan 03, 2011

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My console feel over with my black ops disc in it. now it wont read the disc. Looks like a big scratch around the outside of disc


This happens when the 360's orientation is changed while the disc is spinning. It's a known problem and unfortunately you will probably have to buy another copy of the game. Next time trying leaving it laying down so it won't fall over and happen again. Sorry!!

Feb 20, 2011 | Microsoft Xbox 360 Console

Tip

General Maintenance for Xbox 360.


Just some general maintenance tips for your xbox 360.
1. Making sure to leave the box flat on the ground as when put standing up it can shake and cause damage to discs.
2. Never ever move your xbox while a disc is running inside. This will usually result in the disc being damaged.
3. Keep the xbox in a well ventilated place. Overheating can occur if your not careful.
4. Ensure the xbox is free from dust especially around the vents as again this can cause over heating.

Thanks and hope these tips are useful!

on Sep 17, 2011 | Microsoft Video Game Consoles & Games

1 Answer

I kicked my xbox 360 by accident when i was playing lp2 and i went to gamestop to get another one so i got a new disc but will my xbox scratch it and leave another ring around it again? plz help


The xbox will leave a ring as what happened. To prevent this from happening again move the xbox somewhere safer like on a table where it can not be moved or kicked. MAKE SURE TO LET IT VENTILATE!!!!!!!!!

Feb 02, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox wont read my disc. it makes unusual noises when i close the tray. whats wrong?


Hi, the unit needs to have the laser reader lens cleaned but DONT use regular rubbing alcohol.
Get pure stuff....the rubbing type leaves a glare on glass and plastic lenses.
Also ,the chrome rails that the laser moves along need to be cleaned and lubed with liquid silicone.
This method clears read problems most of the time.

Thanks for using fixya.

Oct 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Console: my xbox 360 game has a ring around...


Your disc was most likely laserburned. The xbox will do this if you run a disc for a long stretch, this problem may occur... To continue playing the game, you will need to obtain a good disc and install the game to your hardrive. You will then be able to play the game on your laserburned disc.

May 17, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 leaves a scratch ring around the discs. What do I do to fix this problem?


well if u tilt ur xbox wihle the disk is spinnig that give it a scratch it happend to me and i used a toothpaste trick but it took 3 days to fix coz it was a deeeppp scratch

Jan 04, 2010 | Microsoft Xbox 360 Console

2 Answers

360 damaging games, leaving circle marks on disc


Get your Xbox 360 Serviced for repair
link for phone number (and other forms of contacting) is:
http://support.xbox.com/support/en/us/nxe/contactus.aspx

Dec 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox leaving grooves in disc


unfortunatly this is a know issue with the 360, contact microsoft customer service support and they will replace it free, they know about the problem.

Aug 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 scrathes my disks while inside the xbox


It sounds to me you have your 360 standing on it's side. I placed mine on it's side ONCE and because of it have a pretty scratched copy of Oblivion. Lay it horizontal, and that should rectify your issue. Let me know if this helps.

Aug 18, 2007 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 scratching my discs


the laser may need to be adjusted. we had a playstation 2 that would do that and until we had the laser adjusted did it stop doing it. connie

Jun 26, 2007 | Microsoft Xbox 360 Console

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