Question about Avaya Corded Phone avaparp18d

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Avaya partner 18D phones

Incoming calls only hear about 1/2 ring, and then are told immediately that "your party is not available". It rings on our side, too, but again, only about 1/2 ring, and then when we pick up to answer the incoming call, we hear "Goodbye"... Our power went out last night due to thunderstorms for about 2 hours... ??? thoughts?????

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  • Anonymous May 11, 2010

    Thank you for getting back.....

  • Anonymous May 11, 2010

    your system lost power. Do you know how to do a restore?



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No response. closing

Posted on May 09, 2009


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1 Answer

My avaya partner 18d phone does not ring how can I turn on my ringer

Hello Tom,

Avaya actually has SEVERAL "PARTNER"
models referred to as 18D... but when I was associated... they WELCOMED CUSTOMER CONTACT opportunities in the
continental U.S. ... call their toll-free Heipline,
available 24 hours a day, at 1 800 628-2888.

You should first check your owners manual...

The most likely cause:
is the "DND" (do not disturb) Feature is "ON".

If you books are not immediately available AVAYA customer support can assist your EVERY COMMUNICATIONS NEED.

For free manuals check out the URL (link) below...

If you are still stunned (a lot of buttons) comment me back with the EXTRA 3 characters in the name... and I'll look up your precise model.

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Nov 04, 2016 | Avaya Lands Phones

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When I call another extension the phone I am calling doesn't start ringing until I hang my phone up, how do I fix this?

I would check the called extensions ringing pattern and see if it is set to delayed or no ring.

Oct 17, 2014 | Avaya Lands Phones

1 Answer

Incoming calls do not ring

Is the line ringing turned off? A quick check is to press Feature 00 from any extension and look at the line lights. If they flash fast then the ringing is turned off. To restore ringing press the line button until the light turns solid. Then press Feature 00 to save and exit.

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Are these call from the outside? If so, it sounds like the Night Service is turned on. If not and these are extension calls then the Do Not Disturb is probably on.

Jul 23, 2014 | Avaya Eurostyle 18D Corded Phone

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Turn off caller id

Unfortunatly the only way to do it is to take line access off that phone and have a button call pickup to access ringing line. In this scenario extension wont ring Reffer to programming manual on support/ Cheers

Jun 10, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Avaya 18D Change Number of Rings

Programming is done on extension 10 or 11
Press feature 00
Left intercom, Left intercom
mode 1
line 01
number of rings 4
do the same for all lines

Apr 13, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Partner 18D not ringing, just beeping

The phone is forwarded.
At that phone, press feature 11, XX, XX

Where the XX's are is that extension number. So if it was extension 12:

Feature 11, 12, 12

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What you are experiencing is loss of programming. Is this fixed? Could be the batteries need replacing....

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1 Answer

Avaya Partner-18D office phone-After an intercom call, the receiver's phone rings

Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

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