Question about Toshiba Satellite L505DS6947 Turion X2 RM74 22GHz 3GB 320GB DVD RW DL 16'' Vista Home Premium wW (PSLM0U00D002B) PC Notebook

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My Toshiba Satellite L505DS6947 power light comes on but the monitor is black. I tried taking out the battery and pushing the power button for 60 seconds but that didnt work. Is there anything else I can do?

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HI walkerkenn

try connect your laptop to external monitor.
if you windows can boot normaly, tht mean your screen display got problems

but if still can't boot that mean you must do the troubleshooting process with one by one on your laptop hardware such as ram, hdd or mainboard ( this work need you prepared more computer skill and compenent to make the troubleshooting process )

regarda

Posted on Jan 03, 2011

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According to my experience, this case is due to video graphic card malfunction, please refer to your local official Toshiba service center

Posted on Jan 03, 2011

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