Question about Philips Avent DECT baby monitor SCD510 - Baby monitoring system - DECT - 120-channel

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The connection on my AVENT Baby monitor SCD510 is consistently lost after 1 minute. I need to constantly repress the sensitivity button on the parent monitor in order to restore the connection even though the link light remains green. Resetting both the baby and parent unit did not fix this issue.

Posted by Anonymous on

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Posted on Jan 02, 2017

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  • 12 Answers

SOURCE: Philips Avent SCD520 Baby monitor interference

cold be intefernce from any other electronic device... potentially at a neighbours. even though mifddle of the night, could be microwave, kettle, electric blanmket, heaitng system, etc etc ... any appliance. If on the 2.4ghz wavelength could also be a computer wireless network nearby? good luck with finding and isolating - worst case, take it back and get one on the 1.8ghz ... which is reserved for these devices, and cordless phones, etc

Posted on Sep 01, 2009

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caroldon
  • 17130 Answers

SOURCE: THE PARENT UNIT DOESNT SEEM

The units are not locking in to the same frequency and if this is new it must be referrred back . However if this was working earlier then there could be a shift in the communicating frequencies between the master and slave.
So remove battery of allthe units and replace after 15 minutes.,Try a reset if desccribed in the manual or the procedure for intial set up once again .

Posted on Sep 19, 2010

joeguest2
  • 2080 Answers

SOURCE: I own an Avent SCD

First of all, here is the main ONLINE SUPPORT page for your model:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SCD510/00&scy=gb&slg=en

And here is a direct link to the ONLINE USER"S MANUAL for that model:

http://download.p4c.philips.com/files/s/scd510_00/scd510_00_dfu_eng.pdf

To view the Support Page or the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated or the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents.
You can download this free at WWW.ADOBE.COM if necessary.
Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there.

The baby and parent units may be out of range of each other. Test that the two are still actually connected and functioning, and decrease the distance between them if necessary. See page 9, of the ONLINE USER'S MANUAL under USING THE APPLIANCE for detailed instructions on how to establish a connection the parent unit and the baby unit.

The baby unit's microphone level may be set too low. See page 11 of the User's Manual for instructions on how to adjust the sensitivity of the baby unit microphone.

If your system will still not function properly, you can try a RESET on both units by following the detailed instructions on page 11 of the User's Manual under RESET FUNCTION.

Please comment back here to this page if you have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

If this was at all helpful please click on the 4 Thumbs Up helpfulness rating icon you see on this page.

Thank you very much and good luck.

Joe.

Posted on Mar 03, 2011

  • 1 Answer

SOURCE: where can i buy a

My wife and I have the same monitor in the picture on this FixYa site. The battery pack is basically two AAA nickel metal hydride rechargeable batteries. Remove the old battery pack. Cut the paper that binds the batteries and plastic pieces in place. We bought a pack of rechargeable batteries at Radio Shack. I cut a piece of metal coat hanger about 2/3" long. I then bent it in half forming a squashed U. I placed the piece of hanger in the "top" (w/o holes) piece of plastic and placed the new batteries in the plastic piece (realize that the RH battery needs to have "+" down and the LH battery (-) down). I also slid the bottom piece onto the batteries too. I used some electrical tap to hold the batteries and plastic pieces together (wrapped around the assembly). Snap it in...it will fit slightly tighter than the original, but will work just fine. One could possibly forgo the hanger piece and maybe use some aluminum foil. I figured the coat hanger is a better conductor.

Posted on Apr 16, 2011

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1 Answer

I need a replacement battery pack for Avent 420303584800 Battery Nimh Scd510 520 AND CANNOT FIND IT. aNY sUGGESTIONS?


The battery details are a 700mAh, 2.4v, Type Ni-MH. some model number are BY1146, CRP395/CRP395/01.You should be able to pick these up through ebay easily.

Jan 23, 2014 | Philips Avent® Scd510 Dect Baby Monitor

1 Answer

I have a problem with the parent unit (model SCD510). It is charged, the leds are green and after a few seconds, I cannot hear anything. When I press the sensitivity button, it works again for a few second...


Hi mcazanaru,

If you haven't yet contacted Customer Support, I would suggest speaking directly with an agent to diagnose and troubleshoot your issue.

Customer Support
1-800-542-8368

Product Support Site
http://ow.ly/6sn5I

Hope this helps!

Sep 12, 2011 | Philips Avent® Scd510 Dect Baby Monitor

1 Answer

I have Philips AVENT DECT baby monitor , the problem is the screen of the parent item was broken i can't see anything but we can hear and talk from it How can i fix the screen again ? Thanks in...


Hi ghadah83,

Doesn't appear there is a fix for a 'broken screen,' however, you may want to visit the Philips Support Site to look further into your issue:

http://ow.ly/5XZI7

You can also reach Consumer Care by calling 1-800-542-8368. Below is an FAQ that might help, too.

Question
Why does my parent unit not turn on when I place it on the charging base? Answer

Your battery may be flat. It may take up to 1 hour before you can use your baby monitor again. If this happens, we recommend that you fully recharge your battery before use.


Hope this helps. Let me know by rating this solution. Thanks!

Aug 07, 2011 | Philips AVENT DECT Baby Monitor...

1 Answer

Hello need to replace the parent unit battery from my Philips Avent Scd520 Dect Baby Monitor. Where can I buy a new one in Toronto?


This is not a solution. :(

In Toronto, or indeed anywhere!? I am with you, Pao, the silly parent unit battery (which is a simple wiring case around 2 AAA batteries) can't be purchased anywhere, as far as I can tell. Yet it's so simple, it must be identical to something else out there.

If I find out what, I'll post it here.

eastpole

Apr 07, 2011 | Philips Avent Scd520 Dect Baby Monitor

1 Answer

Trying to purchase a replacement parent handset for SCD520?


You can't. I just called Philips and apparently if the parent monitor stops working for whatever reason after the warranty has expired, there is no way to send them off to be repaired and no way to purchase a separate parent model. You are STUCK with buying the whole package again. I have a perfectly good base, but the parent model got into the hands of the child and no longer works. The parent units have to be sold with the base. These parent units are so vulnerable; can't believe there is no way to purchase a replacement. No happy with Philips.

Feb 05, 2011 | Philips Avent Scd520 Dect Baby Monitor

1 Answer

Hi, I love my Avent SCD510 monitor, but it started acting up today. In the past, when the parent monitor was on, I could hear every move my daughter made. I could also tell that it was on by the white...


Hi there, I had the same problem. My baby monitor used to work fine, and then all of a sudden it wasn't picking up my baby's cries. I used to be able to hear the static in the background, but I couldn't even hear that anymore.If I pressed the "sensitivity" button on the side of the parent unit, I could hear the static and my baby, but after a minute it would shut off. Very frustrating!
It turns out that somehow the sensitivity had been set to low. (Maybe this had something to do with the time I let my baby play with it...) I turned the sensitivity back up to high and it worked fine.
To set the sensitivity, press and hold the sensitivity button (located on the side of the unit) for about one second. There will be a number of blue lights that light up on the front -- the more lights that light up the higher the sensitivity is. (Mine was set at 2 out of 5, not very sensitive.) While the lights are on, press the + button (located on the face of the unit) to increase the sensitivity (or press the - button to decrease it, but that is probably not what you want to do if you are reading this post.) Press + until all 5 blue lights are on, and you'll be at max sensitivity. (You can adjust it later if this is too sensitive, once you find out of this fixes your problem.)
After a minute, your baby monitor will set itself to the sensitivity level that you set. So if the sensitivity level is really low, the monitor will seem to turn "off" after a minute. If it is high, you should still hear some static.
Hope this answer helps someone! I am really glad I don't have to take this unit back, I like it.

Nov 02, 2010 | Philips Avent® Scd510 Dect Baby Monitor

1 Answer

1- The baby unit doesn't work on the mains only 2- The parent unit is on the charger for a day now and still doesn't open


Your issue #1 seems like a power adapter issue. Please swap the sender and receiver adapter and see if anything changes. Mark them with a sticker or felt pen before you do this because they probably are identical.
Your issue #2 seems like you have defective batteries, although I don't understand 'doesn't open'. The receiver uses standard NiMH cells that can be reached through the back battery compartment. You could swap them out and test.
If the set is still within warranty I suggest you take it back. Within the warranty period you usually get a replacement.

I hop this helps.

With kind regards,
Babycare.nl
Erwin de Raad

Sep 16, 2010 | Philips Avent® Scd510 Dect Baby Monitor

1 Answer

Battery in parents monitor won't hold a battery charge. worked for 18 months now just beeps constantly or just turns off.


We had the same exact problem, tried replacing the rechargeable batteries but to no effect. We called Phillips directly and they were very nice and are shipping us a replacement unit (they discontinued this model and I suspect this is a known issue).

Sep 05, 2010 | Philips Avent® Scd510 Dect Baby Monitor

1 Answer

Philips Avent SCD520 Baby monitor interference


cold be intefernce from any other electronic device... potentially at a neighbours. even though mifddle of the night, could be microwave, kettle, electric blanmket, heaitng system, etc etc ... any appliance. If on the 2.4ghz wavelength could also be a computer wireless network nearby? good luck with finding and isolating - worst case, take it back and get one on the 1.8ghz ... which is reserved for these devices, and cordless phones, etc

Aug 30, 2009 | Philips Avent Scd520 Dect Baby Monitor

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