Question about POS X BIXOLON Samsung Kps SRP350 Thermal Receipt Serial Drk Gray Ac Printer

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I have replaced a posiflex receipt printer with a Problem with the POS X BIXOLON Samsung Kps SRP350 Thermal Receipt Serial Drk Gray Ac Printer I have replaced a posiflex receipt printer with a bixolon SRP-350 plus. Both printers are serial printers. I haven't been able to get a peep out of the Bixolon. I have tried changing all settings possible on the POS without success. The print test works ok , i cant get anything out of the printer when I send from the register. My POS system is a Toshiba TEC running winpos restaurant software. The restaurant specific system has a touch screen, no external disk drive. All Printer setup is pre- loaded

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If the print test works, then that rules out cables, etc. Definitely sounds like a comm setting issue. The most common problem with swapping serial printers is incorrect baud rate. Is that winpos from quest in Aus? I think they might use 9600 baud. You change the printer baud rate using the dipswitches under the panel on the bottom of the printer.

Posted on Jan 08, 2014

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Posted on Jan 02, 2017

ginko
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SOURCE: I have replaced a posiflex receipt printer with a

Hi.

The Posiflex was already installed in WinPos. Did you install the Bixolon POS driver correctly?

Here download page with drivers and installation guide.
Ensure you follow directions in the installation guide. See also FAQ page here (you will need to register and login).

Regards.

Ginko.

Posted on Jan 03, 2011

  • 355 Answers

SOURCE: I have replaced a posiflex receipt printer with a

if this is a serial printer i bet your problem is the baud rate setting, it's probably not the same speed as the old printer. check page 12 of the manual HERE and see if it's set correctly. They also have a "technical inquiry" page where you can ask questions HERE

Posted on Jan 07, 2011

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Need for driver


Your printer sounds like it might be a bixolon srp-350 badged as a samsung. I dont know if there are android drivers for SRP350. There is an android sdk for SRP350ii. Anyway this is the site where you will find them if they exist - http://www.bixolon.com/html/en/download/download_product.xhtml?prod_id=3

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1 Answer

My bixolon SRP 350PLUSII is double printing one receipt, please help me how to solve it


There is no option that I know of, on the printer to do this. I suspect this is an option in the pos software that you are using. If you are using windows try doing a test print to the srp350ii from the printers in control panel and see if it prints once. I am pretty sure it will and that will prove that it is something in the software itself.

Oct 25, 2012 | POS X BIXOLON Samsung Kps SRP350 Thermal...

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I have a SRP350 thermal printer that prints faint, is there a setting that makes it print dark? Thank you


The printer has some dipswitches under the panel on the bottom of the printer. Dipswitch 2-5 needs to be OFF and dipswitch 2-6 needs to be ON for darkest print. Default is medium. This printer is 180dpi so recommend using double size characters for darkest printing.

Aug 24, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

The problem I'm having is that the printer prints partially when printing receipts. Most of the numbers are un-readable.


You could try cleaning the thermal head (the black shiny thing inside the lid that does the printing) with some isopropyl alcohol and a cotton bud. Failing that, it might need a thermal head replacement. Or you could also try printing in a larger font (if this is possible in your pos system).

Mar 20, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

I have bixolon srp 350 for my restarant when i give print command from register it always comes in queue with showing error. i done all softaware re installation and self test for printer everything works...


hello, im trying to send a print to my BIXOLON SRP350 Thermal printer by java codes. but java can't use the all the page width, what should i do to use all of the page width ?

Feb 20, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Why won't my Bixolong SRP-275 print the second copy of the receipt? It only printers the first copy, and the second copy is faint at best. thanks,


So it is printing the second copy, just faint? If everything is set correctly in your pos system in regards to fonts, etc, then unfortunately that sounds like a hardware problem. It could possibly be the power supply failing not supply enough current to drive the thermal head, or a main board problem, or even the thermal head might be failing. You could try cleaning the thermal head (black shiny thing you can see when you lift lid up) with isopropyl alcohol. Failing that you need a tech.

Feb 04, 2011 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Computer dsplays an out of paper error. Printer functions perfect on another computer. Why?


You'll need to provide more info. Where in the computer does it display out of paper error? Is it in the printer driver? or from your software/application? From what i understand this printer's windows driver cannot provide paper out status. Only its OPOS driver can. If you are using the OPOS driver, use the check health option to make sure it prints ok.

Mar 03, 2010 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

My bixolon samsung srp 350plus printer will not feed paper when i go to run the test on it it just cuts the top of the paper then paper out light comes on any ideas?


Try to push just the FEED button. if it doesnt feed, call their service center. hope it is in warranty still.

Problem could have happened with a power surge

Jan 11, 2010 | POS X BIXOLON Samsung Kps SRP350 Thermal...

1 Answer

Samsung bixolon SRP350plus is printing hazy


Thermal heads wear out over time as the paper grates down the thermal head. You'll get to a point where the only thing you can do is to replace the head. Contact the manufacturer or service centers to where you can buy one

Apr 13, 2009 | POS X BIXOLON Samsung Kps SRP350 Thermal...

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