Question about Panasonic KX-TG5771 Cordless Phone

3 Answers

My panasonic Cordless Land line phone KX-TG 5771 bx Dial got locked. The instrument is having hand set and a base instrument.I can receive the calls and talk but I cannot dial. Password is not known. Needs immediate solution

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  • rajasekhar_n Jan 06, 2011

    Dear Sir

    Thank you for the suggestions. First of all as I informed unit hand set dial is locked and is not functioning other than receiving calls and talking. I removed the power supply more than 2 hrs and restored the power supply no change is taken place. Even I have taken out cells from the hand set for more than 1 hr and put back. no change in statusco. Today I will try to callup to the number you have given for getting the password.
    I wonder is it so difficult to get the suitable solution to set right the phone which is not working since last one month. Please guide me how to come out of this problem.

    Regards

    Rajasekhar.B.N

  • rajasekhar_n Jan 07, 2011

    Dear sir,
    I tried the solutions of both removing power supply to base unit by removing adopter plug for about 2hrs and removed the cells from the hand set for 1 hr. dial lock is still existing. and is asking to enter "password" which i donot know. I tried to contact the phone number 1-800-211-7262 given by you. iam getting as wrong number. The hand set is not allowing for pressing numbers immedately dial lock is coming on the screen of the hand set. I have manual also. What i should do now to get password. pl help me.

  • rajasekhar_n Jan 11, 2011

    Sir, The problem is panasonic cordless land line phone KX-TG 5771 BX dial got locked. password is not known. I can receive the calls and talk but I cannot dial.Whatever earlier expert suggested all tried.problem is not solved. Kindly help.

  • rajasekhar_n Jan 13, 2011

    Sir. Tihs solution is known to me and this was my immediate action. I have taken to near by 2-3 panasonic service centre. They could not solve this problem and told me to go to other area service centres. That is the reason i started asking solution from the expert of fixya group. If that is only solution Iwill see what is to be done for the defective phone.

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Sorry we do not have a solution for your problem at this time.

Posted on Jan 15, 2011

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Hi,
These passwords can be reset by the panasonic service guys only.Go to the service nearest centre of panasonic they will reset the password.
Thank You

Posted on Jan 13, 2011

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Here is a link to your manual.You do not have to sign up for anything and there is no junk after.Click download,then enter the 5 digit code and press download again.It will open a menu.If you want to save it permananetly click save.It will most likely save to your documents folder.For 1 time use click run.You may want to save this site for future reference also.It is excellent and has a wide variety of electronics.Your component has digital technology which has a tendency to 'lock up'.A reset solution for your problem is to simply unplug it for 5 minutes and plug it back in.That should fix your problem.If it is easier to pull the circuit breaker,that is fine also.Simply turning it off will not work as it needs the power supply completely removed.Digital components are defined mainly as things which are programmable such as ovens and refrigerators with LCD or LED displays,thermostats,DVR's,answer machines,TV's and much more.Some things which are not exactly programmable but can be reset the same way are video game consoles,modems,battery operated devices,telephones.If it is battery powered,simply disconnect it from the battery or remove the batteries for 5 minutes then retry it first.The troubleshooting starts on page 68.You may want to deregister the handsets and reregister them(page 67).Try only one first to see if anything changes.There normally is a code to erase the previous one no matter if you know the previous one or not so I am looking for it.Page 25 talks about unable to dial the problem stated is between the tone and pulse dialing but the default is tone.You may want to just double check it to eliminate that.That was about all that I could find in the manual for dial problems.I didn't find the unlock reset code either.Panasonic's number is 1-800-211-7262.They would be able to tell you the code reset number and procedure.If you have any questions or need more help,just comment here and I will get an autolink to your post and reply ASAP.I really encourage responses so I can follow up properly as I know where you stand and asking someone else restarts all the explaining because we cannot see other 'Expert's' responses.Good luck,Greg
http://www.retrevo.com/support/Panasonic-KX-TG5771-Telephones-manual/id/1074ci769/t/2/

Posted on Jan 05, 2011

  • Greg McCarthy Jan 06, 2011

    Also,they used to list the code on a sticker on the bottom of the base but I guess those days are gone.Did you unplug it from the wall or just remove the battery?It needs unplug if you didn't.Greg

  • Greg McCarthy Jan 06, 2011

    Here is a link to your phone also.I can't find anything but if you don't have the manual...Here is a link to your manual.You do not have to sign up for anything and there is no junk after.Click download,then enter the 5 digit code and press download again.It will open a menu.If you want to save it permananetly click save.It will most likely save to your documents folder.For 1 time use click run.You may want to save this site for future reference also.It is excellent and has a wide variety of electronics.

    http://www.retrevo.com/support/Panasonic...

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