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Hi, I have WD Elements 640GB external hard drive and it is not working for last few days... there is no sign of power on. Please let me know.. what could be the reason and any suggestion to resolve this issue.

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May be there is a problem in power cord of HD otherwise you don't need to panic, your hard drive must be in warranty just contact customer support. they will solve all your problem.

Posted on Jan 03, 2011

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External hard disk WD 500gb icon absent in my computer window?


Turn the computer off without the external hard drive being plugged in.
plug the external hard drive in a usb port, power up, the systems post boot up will find the drive and inform windows what hardware is installed.
When windows boots up, it will look at all the hardware and find the external hard drive, when windows finishes booting up you should be able to see the drive in my computer.

If you can't access your files,data recovery software can help.I used this one called Tenorshare Data Recovery to retrieve files off crashed HDD and it worked. Get it from http://www.any-data-recovery.com
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try change the external casing. Try with another casing(connection). try in few pc.
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My WD Elements 640GB Wont turn on.


I had the same problem. I fixed this by leaving the power supply connected with the wall socket for about 15 minutes, without connecting it to the external hdd. After that I connected the power supply with the external hdd and it worked perfectly. I hope this helps for you too!  

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Same thing here. What about the data. Could you recover it ?

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Hey,
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Format external hard drive to NFTS


Assuming you are running Windows XP or Vista, the easiest is through the Disk Manager.
Open the administrative tools from the Start menu and select Computer Management. Then select Disk Management in the console.
Now you can right-click the disk and select Format. Chose NTFS and wait for it to finish (which will take some time!).

Do realize that this will erase your data on the disk. If you do not want that, you need to use the CONVERT command from the command prompt. type CONVERT /? to find out about its usage.

Jules

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