Question about Toshiba Satellite M35X-S349 Notebook
I have a Toshiba Satellite M35X-S349 laptop. I recently had issues with the DC jack but everything else was working fine. But yesterday morning when I turned it on the HDD led blinks once and thatz it. Nothing else happens. No display nothing. I took it to the store and they checked my HDD and reseated my memory. But still no use. HDD is Ok. They said my motherboard is dead. And told me it is better to get a new one. My question is is there anyway I can get my motherboard fixed. The night before this happened I was using it on battery power without any issues. Please help. My Thanks in advance. My email id is email@example.com
Anilkpa, I don't know if your tech ran a diagnostic or was able to.
It doesn't hurt to take it somewhere else for a 2nd opinion. If the mobo is dead I'd do what the tech advised.
Question by FJDM,
"SO WHAT DO YOU DO THROW IT OUT?"
Definately not. Did you buy this new ? As is ? What does your warranty state ? Usually a store will offer a limited warranty and extra avail thru the manufacturer or if you pay more, right thru the store. 15 days seems a little short in any case and you reported the problem to them BEFORE that period.
It sounds like what you're dealing with is a customer service issue, bypass that technician and ask for the Customer Service Manager.
Posted on Jul 29, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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