Question about Toshiba Satellite M35X-S349 Notebook

1 Answer

Won't boot up.

Hello:

I have a Toshiba Satellite M35X-S349 laptop. I recently had issues with the DC jack but everything else was working fine. But yesterday morning when I turned it on the HDD led blinks once and thatz it. Nothing else happens. No display nothing. I took it to the store and they checked my HDD and reseated my memory. But still no use. HDD is Ok. They said my motherboard is dead. And told me it is better to get a new one. My question is is there anyway I can get my motherboard fixed. The night before this happened I was using it on battery power without any issues. Please help. My Thanks in advance. My email id is anilkpa@yahoo.com

Thanks
Anil

Posted by on

  • FJDM Jul 10, 2008

    I HAVE THE SAME PROBLEM AND WENT BACK TO STORE 6 DAYS AFTER BUYING IT THE TOLD ME IT HAD TO BE RESET BY TAKING OUT THE BATTERY AND STRATING THE COMPUTER WITH JUST THE POWER CORD. IT HAPPENED AGAIN I WEEK LATER THE DID THE SAME DIDNT WORK UNTIL THE 11TH TRY AND AGAIN THE GEEK TOLD ME IT JUST HAD TO BE RESET. NOW IT HAPPENED AGAIN THEY SAID THEY CANT DO ANYTHING ITS OVER 14 DAYS. SO WHAT DO YOU DO THROW IT OUT?

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1 Answer

Anilkpa, I don't know if your tech ran a diagnostic or was able to.
It doesn't hurt to take it somewhere else for a 2nd opinion. If the mobo is dead I'd do what the tech advised.

Question by FJDM,
"SO WHAT DO YOU DO THROW IT OUT?"
Definately not. Did you buy this new ? As is ? What does your warranty state ? Usually a store will offer a limited warranty and extra avail thru the manufacturer or if you pay more, right thru the store. 15 days seems a little short in any case and you reported the problem to them BEFORE that period.

It sounds like what you're dealing with is a customer service issue, bypass that technician and ask for the Customer Service Manager.

Posted on Jul 29, 2008

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12_5_2011_7_39_30_am.jpg

Fig.1 Toshiba M35X bottom view - the memory cover is seen at center left and secured by a single screw.

(3) remove the (1) screw securing the memory cover.

12_5_2011_7_42_34_am.jpg

Fig. 2 Toshiba M35X laptop shown with memory cover removed and HDD (Hard Disk Drive) removed, and with the HDD cover flipped up.
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The technology of the Toshiba Satellite M35X-S349 memory module is called
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Reference: http://en.wikipedia.org/wiki/DDR_SDRAM
Reference: http://en.wikipedia.org/wiki/SO-DIMM

12_5_2011_8_13_41_am.jpg

Fig.3 Each 1GB SO-DIMM DDR333 memory module will look like this one.
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