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I was printing 10 photos and than got the Oxc18a0401 printer error. I have removed and replaced all cartriges, re-installed the printer priver, re-booted the computer, checked for paper jams and still get the error. What happened>>>

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If it is a HP printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=uk&lc=en&dlc=en&product=1153481

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe

Posted on Jan 03, 2011

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1 Answer

What do I do for a Oxc18a0401 failure


Hello and Welcome!

The error
Oxc18a0401 is mostly occurred in HP printers
To solve the error code
Oxc18a0401,Follow the given steps


  • Reset the printer without turning off the printer, disconnect the USB cable from the rear of the printer
  • Remove the cartridges from the printer
  • Wait for the 'Insert Cartridges' message to display on the control panel
  • Disconnect the power from the back of the printer
  • Now wait 60 seconds
  • Now reconnect the power If the product does not automatically turn on, press the Power button
  • Reinsert the cartridges, and then close any open doors on the printer.
  • If you receive a prompt to print a calibration page.Print it
  • Reconnect the USB cable to the port of the printer & then try printing again
Error will automatically remove.


Sir, If you find my solution helpful for you the your Rating as FIVE STARS will be esteemed.

For further help, you can take my valuable,professional help by taking my Service
Thank you for using FixYa!

Dec 14, 2011 | HP Office Equipment & Supplies

1 Answer

Error message, printhead missing or not installed or has come loose. The printhead is in place, I removed the cartriges and removed the printhead then replaced them with the same results


help! I am looking for the solution! I also have a broken arm and i keep gettin timed out. Error message, printhead missing or not installed or has come loose.The printhead is in place, I removed the cartriges and removed the printhead then replaced them with the same results. I you can respond please instruct me whay to do. i have had my printer out for 10 days. ps, my phone number is 931 993 8269 email is jiyoung@fpunet.com

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HP 6310 print problem-prints first 10 lines OK then next 10 are on a new page etc. Re-booting PC fixes problem.


Please check the Page selecton
check the page setup click on file -click on pagesetup
Press Ctrl+P
Check the layout settings
Check print priver if print privew is ok then its software issue
Check the printer drivers

DRIVERS HP Officejet 6310 All-in-One Printer

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What we surmised is that the little wire contacts on the print cartridge were bad. One suggestion was to use a pencil eraser over the area where the small wire dots are on the cartridge, then wipe clean with a lint free cloth. That didn't work either so I exchanged the cartridge and the problem went away.

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Fairly new toner and display reads "Install black cardtricge"


I have just resolved the "Install black cartrige" issue on my printer I am not sure if it will solve everyone's problem but these are the steps I took to solve the problem.

1. removed the black cartrige.
2. removed all the paper from the tray and noticed that one of the pages was a little jammed.
3. I then turned the printer on and off again and still encountered the "Install black cartrige" error message.
4. I then put the black cartrige back in the the printer and restarted the printer.
5. When the printer restarted it started to initialize correctly and I perform some test prints to confirm that it was back up and running.

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Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    print cartridge colour ink is not workink fix with hp print

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    Purch. a new cart see if that works.

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    make sure the color cart. are installed correctly

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