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What to do if disc if dirty and has been cleaned but still does not work.

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It could be that the lens inside the system was dirty not the disc try a lens cleaner

Posted on Jan 04, 2011

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1 Answer

No sound and keeps skipping


Does this happen with any disc or a disc? Playing a contaminated disc can cause heads to get dirty causing above results. Make sure discs are clean when inserted. (Young children can handle discs improperly and get fingerprints and other stuff on discs, resulting in dirty DVD heads) Purchase and use a DVD head cleaning disc. May have to use it a few times initially. Then make sure disc is clean before inserting. Wiping gently with paper towel dampened with water or vodka generally works to remove contaminants. Wipe only the bottom, not the top until it appears shiny.

Feb 16, 2016 | Sony BDP-S300 Blu-Ray Disc Player

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My rca mobile dvd player is saying no disk or playing the start of a movie then freezing


its either the dvd lens is burnt out or dirty or the disc you are trying to play is dirty or damage try to clean the disc with a clean cloth wiping it outward in one direction, if you already tried other disc or tried the same disc on other players and it works it might be the lens. try to get a dvd lens cleaner if that did not work you might need to re-align the lens or replace it.
hope that helps. please rate

Mar 24, 2011 | Televison & Video

1 Answer

My disk is unreadable


Hi there,

Try a different disc. The reason I say this is because if you try a different disc and it's still unreadable, then you have a problem with the laser lens inside your 360 and it needs to be cleaned. This voids the warranty so you aren't going to find any advice from Microsoft on how to do this. If you Google "Cleaning the Xbox 360 Lens", you will come across a ton of articles and YouTube videos on cleaning the lens.

However, if the other disc works then the problem is with the disc itself. It may be dirty or it may be cracked. If it's dirty, take some rubbing alcohol and a soft piece of cotton material to clean the disc.

Hope this helps.

Jan 26, 2011 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Game won't load, stuck on browser


This problem is a typical symptom for a dirty laser reader, or dirty/damaged disc. Look at the disc and make sure it is not all scratched up or dirty. If it is dirty, clean the disc with a soft cotton cloth, like a t-shirt.
If that doesn't eliminate the problem, then you will need to insert a cleaning disc into the game console. This is a disc specially designed to clean lasers in consoles, dvd players, etc. You can find them at Target, Walmart, Best buy, etc. Pretty much anywhere dvds, cds or video games are sold.
That should take care of the issue. If it doesn't then you will need to take your console to a local repair place to have it professionally cleaned out and tested.

Jan 03, 2011 | Sony PlayStation 2 (PS2) Console

1 Answer

My console won't read any games.


Make sure the disc is clean. Dirty and/or damaged discs can be unreadable.

If the disc is dirty, try wiping it with something clean (like a paper towel or a rag).

May 04, 2010 | Nintendo Wii Console

1 Answer

I have an ilo dvd ro4 and when I put a disc in it says invalid disc


Laser is either dirty or starting to wear out.It may also not be a compatible disc,not all brands of discs work in this model.The unit records on R+Rw+ discs 4x speed or slower.Variable speed discs1x-16x will also work.
Most of the time it is just a dirty laser that can read the disc,to clean laser use a commercial laser cleaning disc,Phillips and Maxell work well in this model.Put a drop of rubbing alcohol on cleaning brushes.

Jul 06, 2009 | iLO DVDR05 DVD Recorder

2 Answers

Despite all trays having a cd in them system shows No Disc


Sounds like your laser lens is dirty. Cleaning disc usually dosen't work. Have to clean lens with alcohol and cotton swab/q-tip. If this doesn't work the optical pick up assembly will have to be replaced.

Jan 05, 2009 | JVC FS-G5 CD Shelf System

1 Answer

Sharp mini disc md-mt16


Is the Disc inserted UPSIDE DOWN? Turn it over. Are the Lens Dirty? Clean them. Are Your DISC's Dirty Or Damaged? Get one that is Clean And NOT Damaged.

May 21, 2007 | Sharp MD-R3 Mini Disc Player

1 Answer

Would dirty discs work?


Sometimes: But with unpredictable accuracy. I suggest that you clean your disc for optimum performance.

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