Question about Philips DVP642 DVD Player

1 Answer

We get a no disc message each time we try toplay a dvd.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Expert
  • 91 Answers

If its still under warranty, send it back.

if it's not, try taking it back to the store and asking for a replacement. don't let the floor salesman tell you no. insist on speaking to the manager. my strategy is to: "be polite, appear slightly stupid, and dont take no for an answer" it works 80-90% of the time.

if you cant get anywhere (or dont want to try that route), then you have nothing to lose. open the case and try to clean the mechanism and lens

two screws on either side of the unit, and i think another 4 screws on the back side. this will allow you to pull the top cover off the unit.

clean the mechanism, and clean the lens. you can buy cleaner if you want, but i just use a soft cloth and some "no-streak" type window/glass cleaner (windex)

clean your disks as well. this DVD player seems to be sensitive to scuffs and dust more than some other players. you just have to be persistent.

or you could buy another DVD player. at $60, its really a pretty good deal anyhow.

good luck

Posted on Jan 03, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

The tray goes in but doesnt react to the play button and comes right out again.


THere may be a weak loading belt, the CD door cannot quite complete the cycle to close, so there for it ejects the disc.

Mar 28, 2012 | Philips DVDR70 DVD Recorder

1 Answer

I am trying to play a dvd in my 2007 Tahoe. It will not play and gives me an optical error message. Any thoughts?


{: ) If you have been playing DVD normally before on your Tahoe, and now you read error messages, it could be the player or the disc at fault. Most of the time it is the disc at fault. As much as possible, the discs shoul be clean and scratch free, not warped, and compatible to your player. Avoid using discs with paper label. Try a known good DVD disc and observe for any progress.
Just in case it's the first time you try and you have a navigation radio, check again your RPO lists. and look for a UVB listed on the RPO sticker. Or simply check the DVD symbol on the left lower corner of the radio, which indicates that it is capable of playing DVD audio or video.

Jun 27, 2011 | 2007 Chevrolet Tahoe

1 Answer

Not reconising any dvd


actually i have encounter this kind of problem for so many times its common problem to the dvd lens. change the dvd lens if still no disc. clean first with dvd cleaner disc.

Jun 06, 2009 | Televison & Video

1 Answer

"loading" message appears several minutes, then "no disc" message


check another disk.
or your dvd lens is weak to read dvd
i think it can read cds now.

if not, try to update firm ware or your dvd.


Jan 17, 2009 | Televison & Video

1 Answer

Keeps saying "No disc" when I put a DVD in to play


This sounds like the lens inside the unit is broken. Take it back to where you bought it from they should take it back under warrenty.

Jan 08, 2009 | Insignia IS-PDVD10 Portable DVD Player

1 Answer

Bad disc message display


when disk is in dvd message reads bad disk.

Apr 22, 2008 | Televison & Video

1 Answer

"no disc" message


you should be cautious of what you do. every time you put a cd/dvd make sure your disc is clean, no scratches, no damage, no dirt, and no STICKERS sticking at the disc.
well if the problem just occurred inside your cd/dvd player, all you can do is to clean the optical eye with cloth and water and rub it at the eye(don't put to much water, just soak the cloth a little bit and don't put too much pressure against the optical eye)
if does it again adjusting the sensitivity of the optical eye would help, if still, you have to order a new optical eye though or buy a new cd/dvd player.

just be carefull of what you put inside your thing.ok?

have a good day and take care.

Mar 29, 2008 | Sony DVP-NS575P DVD Player

1 Answer

"No Disc" error message


remove the cover of the unit and try to clean the lens with a soft clean dry cotton swab or if you have a compress air cleaner, just blow it. most of the time cleaning can solved this kind of problem. good luck!

Feb 21, 2008 | Panasonic DVD-S29 DVD Player

1 Answer

Disk error with Kenwood DV-605 multi-disc DVD player


Try the following
when the error is on the screen, press the number 1 key on the remote, this should take you to the fist chapter of your DVD no matter which region it is

Miguel

Jan 03, 2008 | Kenwood DV-605 Multi-disc DVD Player

1 Answer

" unknown disc, check disc" message


3 out of 10 will record 30-40 min and say DISK FULL..
2+ out of 10 I'll record 2- 1 hour shows then I'll
get a " disc unknown " error...
www.govideo.com site NOR customerservice@govideio.com works..
did they go out of business ?
who bought them ? where's the support ?
joe_wht@msn.com

Dec 14, 2006 | GoVideo VR3840 DVD Recorder/VCR

Not finding what you are looking for?
Philips DVP642 DVD Player Logo

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74243 Answers

matt martin
matt martin

Level 3 Expert

1210 Answers

Jaime Hernandez

Level 3 Expert

2318 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...