Question about Gateway MT6840 Notebook PC
The easiest way to narrow down the problem would be to boot the computer with a copy of Ubuntu.
You can either create a boot cd or convert a flash drive into a bootable drive. The flash drive boots much much quicker so I definitely recommend you following the creation method for that on Ubuntu's download page. If you don't have a flash drive, don't worry, the boot cd will still work ;)
One thing to note is your computer's boot order. Usually pressing F12 on a Gateway will bring up a temporary menu so you can select your copy of Ubuntu. If not enter the BIOS setup menu and change your boot order.
Once the Ubuntu launch screen comes up just choose TRY UBUNTU this will create a live session.
If Ubuntu works without any hitches then it's likely a Windows software issue OR a hardware issue.
You can run a trail version of HDD REGENERATOR to physically scan the hard drive exactly like Ubuntu, LIVE.
If it comes back clean then YES, it's a windows software issue. Which entails more testing and button pushing.
Try the above and let me know how everything turns out.
Posted on Jan 03, 2011
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Posted on Jan 02, 2017
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