Question about Cuisinart DCC-2000

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Water will not flow from water basin to coffee drip. Only will get 2 cups, and stop & then I have to restart the on/off to get flow again. Changed the charcoal filter, but not sure what else to check in the water flow.

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Try the vingar/water cleaning first.

The parts to repair a problem of this magnitude are generally not available. The DCC-2000 has a thre-year warranty. I would call Cuisinart and see if you can get an in-warranty replacement. I have a high opinion of cuisinart and their products, but this particular coffeemaker, I do not personally reccomend.

-Tha Mp3 Doctor

Posted on Mar 20, 2009

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Step 1: Make sure you have 48 ounces of white vinegar on hand. You will also need an empty sink and a ceramic mug (Do not use a paper cup.)
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Buy a saeco you'll never look back
I've had mine for four years and do the cleaning as required
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My keurig is brewing only alittle coffee and the rest of the water is being poured back into the water basin, at a very hot temp.


When is the last time it was cleaned? That's usually the issue & the quickest fix. If the Keurig gets lime/calcium build up on the internal components it will ignore whatever has been programmed into it & just keep cutting off or keep making partial cups. However, I've not heard of your particular problem with it running the heated water back into the basin. Try cleaning it & see if that reduces or eliminates your problem. Run some white vinegar thru it - fill the reservoir with a strong vinegar/water mix, remove any kcups/my kcup, also remove the carbon filter ( fyi - that's not going to eliminate any lime/calcium in your water - it's just to eliminate any bad tastes/odors) and "make" how ever many cups it takes to empty the reservoir. Depending on the build up - you may need to do this 2 or 3 times. Also run about 2 more reservoirs of just clear water to help rinse out the vinegar mix (otherwise your next cup of coffee will not be what you expected). If this eliminates your problem, it should be done every 2-3 mths.

If that does not work - call Keurig's Customer Service # at 1-866-901-BREW (2739) Good Luck.

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The Instruction Manual for the West Bend Coffeemaker can be found here:

http://www.westbend.com/supportdata/L5590A_Coffeemakers_ALL.pdf

See page 4 for amount of coffee to use.

Water Level Amount of Ground Coffee

Water Level Amount of Ground Coffee

42 Cups 2 ½ Cups

36 Cups 2 Cups

30 Cups 1 ¾ Cups

28 Cups 1 2/3 Cups

24 Cups 1 ½ Cups

22 Cups 1 ½ Cups

18 Cups 1 ¼ Cups

12 Cups 1 Cup



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