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My heat-n-glo gas fireplace will not come on with the remote. We have put in new batteries, still won't come on, even though the pilot light is always on. Any ideas what to do, or would it be best to have a local "expert" come and fix it. It's very cold here in Minnesota and we miss it! Thanks!

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Regarding your gas fireplace: if you know the make & model, a local dealer will able to service or order replacement parts. Your nearst dealer can be found at www.heatnglo.com.

Posted on Jan 05, 2011

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