Check to see if it is not the lens, but rather the fact that the little tab on the lid that closes the disc compartment is not making firm contact with the mechanism that tells the disc to play. I had the same problem (player would play for a couple of minutes, then it's stop and I'd get an "Open" message. I called Mustek and they unhelpfully suggested various tricks to do with the lens carriage, none of which worked. On my own a carved a matchstick to the shape of the tab on the lid, and stuck it in there. That worked! Eventually (since you can't watch it with the lid up), I just put some duct tape (a little pice) around the tab, and that has worked like a charm. Makes it hard to open the lid again (I use a knife to pry it up), but hey--the player works now!
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sounds like the laser is out of synk with the encoders inside the player, to fis this you will need to disconnect everything from it, unscrew it and carefully move the lase all the way to the outside of its track, BE CAREFUL NOT TO TOUCH THE LENSE WITH YOUR FINGER, you may also wish to clean the lense while you are in there anyway. To do this dip a cotton swab in Isopropyl alcohol (the kind you use for cuts and scrapes), and roll the tip accross the lense of the laser, just let it air dry. Reassemble the player and it sould be good to go.
Ya, it does sound like the lense is dirty. To clean it you can pick up a cleaning CD or DVD. It basically will clean your lense while it plays. You can find them at bestbuy or circuit city. The CD actually has a brush on it and will wipe the dust from the lense while the disk plays. Keep me posted. If you thought this solution was helpful please rate it when you get a chance. Thanks - Tech101
hello, the problem of the layer is that the strength the lense needs to carry out work on a DVD is not enough, therefore the lense is weak, though it plays cds, cos the strength needed to play a cd is low.
the solution is for you to unscrew the player, detach carefully and disconect the old lense, and replace with a new lense. screw it back and make sure there is no tampering with any of the wires, then test it with a DVD cd.
You can try resetting the setting to the factory specifications. To do this on your remote push the setup button. Use the up and down arrows to find highlight preferences. Press ok to enter the sub-menu. Once in the sub-menu use the up and down arrows to find default. highlight this and press ok. Then press the setup button to exit. This will restore the factory setting and hopefully the full use of your player. If this fails to restore the operation of you dvd player, you can try using a lens cleaner and see if the dvd compartment needs cleaning. You can do this with a can of compressed air. If you need to clean the dvd lense use a cotton swab and a small amount of isopropyl alcohol.Apply a small amount of the alcohol to the tip of the swab and gently rub it back and forth until the lense looks bright and shines. Use the other end of the swab to dry excess moisture from the lense. Also check the transport and see if it needs to have dust and debris from the tracks or gears removed. Use the same process with cotton swabs a small amounts of alcohol to clean it up. Once clean try playing a dvd. It should work fine. If not you may have another problem with the lense or motor. You can call Phillips customer support at this telephone number. 1-888-744-5477 they will be able to help you with getting service for you dvd player. I hope this information help you with your problem.
hi... the problem might be in ur dvd... If ur dvd is perfect and u found that ur player has some problem means the best solution is that to clean up ur dvd player lense which plays a vital role in reading ur dvd when u insert into it...For cleaning up ur lense all u need is a lense cleaner dvd available in electronic shops.. u can purchase it and play that dvd as normal one.. ur problem will get solved..