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I have a blackberry, and I changed the background. I put a picture I had taken wiTh the phone and its not the first time I have changed this. But this time the menu button doesn't work and therefore it won't even open, but the call button works and the menu button works after I have pressed the call button so I can pick option from there but I can't find a way to change the theme back or a way to open the whole blackberry menu... Please help. I think it is the blackberry model before the blackberry curve.

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  • 4 more comments 
  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

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Hi smilymonky their is a button on the side of the phone that opens the menu . if you can't get it to work the phone is no good . you can go to blackberry .com they have tech support on their site to help you with these types of problems. This is the 8703e so it is an older model. companies have these very old blackberries around as backup for their employees.

Posted on Jan 03, 2011

  • 4 more comments 
  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    This model is not that old but it doesn't have that menu button. I found a way to get to the "quick" menu but from there I have no way oF getting to the settings or changing the background .....

  • smilymonky Jan 03, 2011

    Blackberry 8310*

  • RONALD CARTER JR Jan 03, 2011

    hi smilymonky ok let's do this take the battery out of the phone and do a soft reset on the phone. Second i want you to go to the blackberry desktop manager. Next i want you to do a software up date on your phone. But first let he so

  • RONALD CARTER JR Jan 03, 2011

    First let the battery reset work . If this still is not working hen you need to use the desktop manager. fROM THE QUICK menu you need to look for a icon shape like a wrench. this icon should take you to themes. There you can change the themes on your phone.

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