Question about Ovens

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The self cleaning wont work and the door does not lock.

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  • Wallace Le Sauteur Jan 04, 2011

    Thanks dor your answer. Both elements works good. The bottom one looks ok and we put the oven at BROIL and the upper one is working ok also.
    To me the problem seems to be in the locking rod. When we start the cleaning process, the locking rod only turns about half way and does not lock the door. We can hear a noise like a motor trying to turn the rod. I even tried it by holding the door button with my finger. And, we can hear the same noise wit the locking rod trying to turn to be in locking position. Anyway, the door does not lock and the cleaning process wont start.
    The stove is INGLIS and Model No: IJP85800 and it is self cleaning. Never did that before!
    Thanks

    Wallace


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  • Ovens Master
  • 17,970 Answers

There are a number of different things that you will need to consider. There are lots of different features on various ovens including the self cleaning feature. A self cleaning cooker is a wonderful feature, however this doesn't mean that it will always work. If the self cleaning feature doesn't work correctly then you will need to find out exactly what's going wrong.

Checking the Door
For the self cleaning function to work correctly you will need to ensure that the door shuts properly and latches properly. If the door doesn't shut properly then this will cause problems with the self cleaning function.

The catches on the doors can often be adjusted very easily to change how the door shuts. If the door is not shutting properly then this could be a result of the door catches not being set correctly. Using a screwdriver you can adjust these catches

If the door has dropped as a result of gravity then this can be corrected by adjusting the door hinges.

Testing the Element
Another thing to check is to ensure that the ovens element is working correctly. The element is what heats your oven and will also help clean your cookers door. If the element isn't getting up to the right temperature then this will mean that the cooker won't clean properly.

Unscrew the element and disconnect all of the wires. The element can then be removed from the cooker and a multi meter can be used to check the resistance of the element. The element should have a resistance of between 20 and 40 ohms if it's healthy.

If the element is infinitely resistant then this is a sure sign that the element is faulty. Replace the element with the correct model for your oven and check that the correct element for your cooker is installed and used.

Testing the Temperature Control
The temperature controls will control the thermostat and regulate the temperature of the oven. If this is not working correctly then this will cause problems with the self cleaning function.

Test the temperature control by adjusting it and checking that the temperature inside the oven is controlled correctly.

Testing Oven Selector Controls
Sometimes the oven selector control can also stop working. If this is the case then it will often prevent the oven door from being cleaned correctly.

Attempt to turn the oven selector controls and check that they are controlling the oven correctly.

Cleaning the Oven
Once you have fixed the problem with the oven you might then need to clean the oven to start off with. The ovens self cleaning feature is only designed to clean small amounts of grime off the door continually. Starting on a heavily soiled oven door could be impossible, which is why you might need to start the cleaning off yourself.


I suggest read your owners manual again, just to make sure your doing it right. If the tests and owners procedure dont work; if you follow the instructions word for words, and you can not program it properly, it sounds like a defective Electronic Range Control.

Keep us updated.

Posted on Jan 04, 2011

  • ZJ Limited
    ZJ Limited Jan 05, 2011

    Its possible that your prboblem is more simple that you'll believe; first check out this tip-link... Self Cleaning Oven Problem

    Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up ). Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean ).

    If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

    Send us your comments.

  • ZJ Limited
    ZJ Limited Jan 05, 2011

    Also, suggest try now, you don't know if there is a reset button to open it or if you have to bust it
    open to release contents inside!
    STOP
    Try this reset feature and see if I can help you open it.

    1.Turn everything of on the range and oven.
    2.Go to the breaker and turn it off for 5 minutes.
    3. Turn the breaker on.

    Now lets see if this procedure reset the system and released the oven door lock!

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