Question about Microsoft Xbox 360 Console

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When i put in the disc it says unable to read disc and it has a circle around the grey part of the cd

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You need to purchase a lazer disc cleaner it looks and works just like a normal dvd disc but it has brushes on it that when put through the player brushes the dust of the laser lens this needs to be done on a regular bases to keep your lazer working to its optimum level and hense fixing your problem.

Or Click here to download repair guide

Posted on Jan 03, 2011

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1 Answer

Cd player reads error then rejects cd


The laser is unable to read the information on the disc, could be due to fingerprints or smudges on the disc.
1 Clean the disc with isophropyl alcohol which is available from
chemists or supermarkets. Get a spray one if available, if not apply liberally to a cleaning cloth and clean the disc from center outwards in a straight line. (not in circles). NB Always check the ingredients you want 100% if you can but if not the higher the better.
2 You can purchase a cleaning disc kit from most music stores because the laser focusing eye may need cleaning as well. Good to do this every few months anyway.
3 The laser may be faulty and replacement may be required or purchase a new player.

Dec 12, 2016 | Audio Players & Recorders

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Does not read games


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

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PS3 - Unable to read disc


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont read games or DVD sometime frezze


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1: Remove the disc from the system.


Step 2: Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3: Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.

Thank you !!

Jun 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cant read disc


Hi,

Follow these steps when you are facing "disc wont read" problem
Step 1: Remove the disc from the system.


Step 2: Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3: Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable. As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.

Thank you !!

Jun 18, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

DVD-RAW Drive reads most DVDs But not reading this DVD


Visually inspect the bottom of the disc. Look for any medium to large scratches or pits. Try reading the DVD on a few different computers. If the DVD does not work on even some of the other computers, try taking the DVD to a used game store (GameStop/EB Games, for example) and ask them if they can restore the disc for you. They will probably charge you. If you are looking for a free method of cleaning up a disc, try taking glass cleaner (Windex, etc) and a paper towel to the bottom of the disc. Wipe the disc from inside out, not around in a circle. If all else fails, replace the disc.

May 13, 2010 | Sony CRX320EE CD-RW/DVD-ROM Combo Drive

1 Answer

Polaroid PDX-0073 7 LCD Portable DVD Player


Hello
I had that problem, the problem is that where you put the disc (the black Circle) tends to get a bit loose so it moves downwards.

so the distance between the lens and the under surface of the DVD / CD is reduce, so the beam is NOT return to the lens.

The way I fix it is by pulling the black circle EXTREMELY carefully and SLOWLY while you are turning it.

Once is out, with a toothpick or a needle put a small amount of crazy glue in the inner walls of the hole that is in the center ( where the pole of the rotor goes in) this way the hole is reduce.

Wait till it dries, then gently put it back in, it will be a tight fit, IT MOST NOT GO ALL THE WAY IN!!!

By this i mean that you will see the pole of the rotor go into the hole, but it most not reach all the way, it should be below the surface. The distance between the end of the pole and the surface of the black circle should be THE THICKNESS OF THE BLACK CIRCLE.

The way to know that the distance is right, put in a CD and play some songs, then try it with a DVD.

If it reads no disc it means you inserted the disc to much, pull it out a bit, then try again.

Once it reads both CD and DVD, fill in the hole with a drop of crazy glue, this way the black disc will not move anymore.

One more thing, I do not recommend to use alcohol in the lens, 'cause some lenses are now made of polymers non resistant to abrasive, instead use a cue-tip (cottonete, little pole with cotton to clean your ear) moistened with bottle water or distiled water.

Note MOISTENED not soaked or wet.

Hope it works for you.
Best Regards
Luis.

Mar 16, 2008 | Televison & Video

2 Answers

Cd not reading


Hello
I had that problem, the problem is that where you put the disc (the black Circle) tends to get a bit loose so it moves downwards.

so the distance between the lens and the under surface of the DVD / CD is reduce, so the beam is NOT return to the lens.

The way I fix it is by pulling the black circle EXTREMELY carefully and SLOWLY while you are turning it.

Once is out, with a toothpick or a needle put a small amount of crazy glue in the inner walls of the hole that is in the center ( where the pole of the rotor goes in) this way the hole is reduce.

Wait till it dries, then gently put it back in, it will be a tight fit, IT MOST NOT GO ALL THE WAY IN!!!

By this i mean that you will see the pole of the rotor go into the hole, but it most not reach all the way, it should be below the surface. The distance between the end of the pole and the surface of the black circle should be THE THICKNESS OF THE BLACK CIRCLE.

The way to know that the distance is right, put in a CD and play some songs, then try it with a DVD.

If it reads no disc it means you inserted the disc to much, pull it out a bit, then try again.

Once it reads both CD and DVD, fill in the hole with a drop of crazy glue, this way the black disc will not move anymore.

One more thing, I do not recommend to use alcohol in the lens, 'cause some lenses are now made of polymers non resistant to abrasive, instead use a cue-tip (cottonete, little pole with cotton to clean your ear) moistened with bottle water or distiled water.

Note MOISTENED not soaked or wet.

Hope it works for you.
Best Regards
Luis.

Dec 18, 2007 | Televison & Video

3 Answers

Unable to load games


I have a very similar problem that my wii console gives me black screen with disk read error every time I inserted a new disc that worked previously. The way I worked around this problem is by
1. ejecting the disc
2. powering off(hold the power button for about 10 seconds)
3. unplugging the power cord
4. waiting one minute or so
5. plugging in again and re-inserting disc
This worked every time when I switched disc.

Nov 17, 2007 | Nintendo Wii Console

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