Question about Sylvania G-Netbook

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I got the Sylvania netbook for Christmas and had to get a wireless router so it would work and it still does not let me log onto the internet what can I do to make it work?

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  • Jeffrey Groves
    Jeffrey Groves Jan 03, 2011

    There are a rash of problems like this with this netbook. I suggest taking it back for a refund and buying an Asus netbook instead. These sylvania netbooks seem to be duds.

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It is looking for a password (WiFi Network Key) You have to double click on the little computer icon down in the right tool bar area, the one with the two side radiating arcs, and possibly has a small red X under it. The red X indicates that it is NOT connected. When you double click on that icon a window called RT28701 opens up, then you click on Wireless Information tab, then you cursor down to the name of your WiFi and high light it and click the connect box. Then another window opens up called Network Properties. Uncheck "The key is provided automatically" box. This will allow you to type in your "Network Key", the password that protects your network from outsiders. This "KEY" was set up when you installed the router on your server computer. If this does not work at first, turn the machine over on it's back and using a toothpick, insert it into the little hole about an inch diagonally from the right corner of the data plate, this will re-load a new copy of everything including the WiFi RT28701 driver.

sometimes this driver gets confused. See my TIP at: http://www.fixya.com/support/r7350901-fix_synet07526_wifi_flashing


Additional Information


When I try to sign on with the red X showing, I get "The page cannot be displayed If I then double click on the icon down in the right corner I elucidated above, RT28701 opens up to "Internet Protocol (TCP/IP) with all zeros in the IP address field, and Subnet Mask, with no entries in the default gateway. That is a clue to me that the auto sign on has not found a viable network or needs something else. If I then click on Wireless Information tab, The list of available networks appear in the box. The machine keeps trying to associate my previous entered name site with my prefered site and tells me the signal is good, but it cannot link up. This is a signal to me that it has lost my Network Key or that the software has failed or both. I then click on advance and delete my prefered network and hit OK, this will force the software to ask me for my network again, and notice that the prefered is missing. I click on the name of my network again and then hit connect., then the Wireless Network properties window opens up and I can insert my Network Key again after I uncheck the "The key is provided automatically" box. I enter the key and hit the OK button. I still do not get a connection, so I reboot the machine, and wait for about 30 seconds and the machine synchs up because the little RED X under the icon has disappeared. Now the machine will hook to the internet as long as I want to, but sometimes when I turn the machine on it will not synch, so I go through the above sequence again. The secret is once you have entered your key and ask for the machine to synch up you have to reboot. Why? I do not exactly know, but I suspect that the WiFi driver looses it

Posted on Jan 03, 2011

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Wifi won't work been have this computer for my son since christmas still can not get a hold of anyone on the phone try just about everyday please help (WiFi Won't Work)


1. have you connected the Netbook physically to the router
2. Is the netbook listed in the router as wireless device ( allowed to connect wirelessly.\
3. if the device allowed to connect via the firewall.
4. Have you read the Netbook manual to connect wireless to a allow connection in your area.
*************************************************************************
1.Log into router. Using either 192.168.0.1 to 192.168.1.1 in a browser window that is ( internet Explorer or Firefox)
2. Verify wireless router name( on the computer) >>> ( on/off) ( router status window)
3.Note router name you are connecting to.
4.. Check the laptop/desktop do ipconfig /all to see current IP addresses.
5. Set the laptop up in the router by WEP KEY or MAC address. This set up in the "security tab" in the router. using 192.168.0.1 or 192.168.1.1 to access through a browser.
6.Note router name you are connecting to.
7. Move the laptop about 20ft away and try to log on to the internet.
This is for all routers to set up wirelessly.
8. check for firmware update at the manufacturers site for your model router

Jun 21, 2011 | Sylvania G-Netbook

1 Answer

My kids got the sylvania netbook for Christmas but is very aggravated with it- they can not get on websites and play games. what can i download on this piece of **** so they can at least enjoy it??


You need to get online
If your trying to get on the internet with a wireless connection.and running WINDOWS, .and I am assuming you DO have a wireless router all set up and configured to broadcast the signal (not hidden) ....first we have to determine if the problem is at the router or at the laptop AND at what point its getting stuck ... so first try this

try resetting the router (disconnect the power to it for a few minutes) next --be sure the wifi switch is enabled on the netbook---next---go to CONTROL PANEL>NETWORK CONNECTIONS--right click oin your wifi card and choose properties--highlight INTERNET PROTOCOL and choose properties and be sure "OPTAIN IP ADDRESS AUTOMATICALLY" is checked--Does the laptop "SEE" the router?
You will need your SSID to logon to the router(internet)
this is a link to a troubleshooting flow-chart
http://www.daileyint.com/hmdpc/laptop/wireless.gif



If this was helpful, please indicate so, if not -comment back so we can dig further to resolve this.

Jan 05, 2011 | Sylvania G-Netbook

1 Answer

I've got a sylvania netbooklet model# synet7wid. Need help getting onto our home network (cable modem with Belkin wireless router)


Try resetting the router (unplug for a few minutes) next --be sure the wifi switch is enabled on the netbook---next---go to CONTROL PANEL>NETWORK CONNECTIONS--right click oin your wifi card and choose properties--highlight INTERNET PROTOCOL and choose properties and be sure "OPTAIN IP ADDRESS AUTOMATICALLY" is checked--Does the laptop "SEE" the router?
You will need your SSID to logon to the router(internet)
follow this is a link to a troubleshooting flow-chart

http://www.daileyint.com/hmdpc/laptop/wireless.gif



If this was helpful, please indicate so, if not -comment back so we can dig further to resolve this.

Dec 29, 2010 | Sylvania G-Netbook

2 Answers

I received a sylvania netbook for christmas and it isn't giving me an option to connect to the wireless internet. is there something i'm missing?


First reset the router (unplug for 5 minutes, then plug back in) wait 5 min then turn on netbook---Be sure the WIFI switch is enabled on the netbook--check the taskbar for the wifi icon

Dec 27, 2010 | Sylvania G-Netbook

1 Answer

Merry Christmas! I'm trying to connect to the internet on my Sylvania netbook and it keep saying "the page cannot be displayed" I don't understand why I'm not connected to the internet if my...


Hi there and Merry Christmas,

Are you connecting to a router? Yes, if it is wireless, you'll need to make sure that the router has internet connectivity. if other computers connected to the same router can connect with the internet then there's something wrong with your computer's network configuration. You can copy the network setting from a working computer connected to the same router such as the gateway IP address and proxy settings and use the same settings on your computer..

use the console to check for internet connectivity. Sometimes, virus may infiltrate browser internet connection so better check using RUN>CMD and type "ping yahoo.com"

Let me know if this helps.. I do hope it does.

Dec 25, 2010 | Sylvania G-Netbook

1 Answer

What do i need to connect my sylvania netbook to wireless internet if i do not have cable or phone line?


You'll need satellite internet and a wireless router, or a generous neighbor with a wireless router who will trust you with his wireless security password.

Nov 27, 2010 | Sylvania G-Netbook

1 Answer

How to get the wireless internet to start working on my netbook. done everything wont connect


assuming your router is operating with a secure network, check you have added your netbooks address to the routers permissions list. Then you should be prompted the first time you try to connect to the internet for your secure networks password, once entered, you should be able to log onto the network every time without entering the password again.

hope that helps,,,,Dave

Sep 16, 2010 | Sylvania G-Netbook

1 Answer

Need to change my IP address, it wont log on to internet because the IP address starts with 169


The problem seems to be with the Win CE DHCP only working with a router configured as 192.168.1.1. My wireless router is configured as 192.168.0.1 and it is a no go for both wireless and wired. But if I plug directly into the DSL modem that is configured as 192.168.1.1 then the netbook works. If the netbook does not find a DHCP router then the AutoIP kicks in and assigns the netbook at 169.xx.xx.xx address which is out of range of most routers. So you router will need to be configured with a LanIP address of 192.168.1.1. Hopefully you ISP can help.

Sep 09, 2010 | Sylvania G-Netbook

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