Question about Motorola Mobility W385 Cellular Phone

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When i plug my phone into the charger it says "unable to charge", but it still can use it if it's pluged in ,but when i unplug it it powers off please help me!

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Hi nusscourteny take the battery out of the phone. Feel the battery and see if the batery is swollen in the middle. I want you to plug the charger into your phone and see if the charger is charging the phone. Ok now you can take a toothbrush and clean all the contacts and see if their is any corrision inside the charging port. Hope this helps. Cleaning the phone with a new toothbrush and a can air.

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

Posted on Jan 03, 2011

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