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We have a black line when sending or receiving a fax

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Try to make a copy on your fax. If the print out comes out ok, the person whis is sending has the problem and not you.

Posted on Jul 10, 2008

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Search Fixya...MIta 3140 wont receive faxes


make sure your phone line is plugged into the LINE jack, not the EXT jack

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Help with Sharp Fax UXP100 . When sending a fax they are going very, very slow. What should I troubleshoot? Thx


Check your phone line by removing fax and plugging a normal handset into the line socket and then listen to line. If a line has noise on it, it will slow transmission down, it can also cause wiggly lines on transmitt and receive, if this is the case, it needs to be dealt with by your phone line provider, just report a noisy line

Having the machine set to fine in transmission settings can also cause slow faxs, and a dirty scanner glass can also cause receiver image to have marks on received image but it is normally marks down the page

hope my good deed free for the day helps.

cheers

Soulvisitor

Nov 22, 2011 | Sharp Office Equipment & Supplies

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I can receive faxes but, not send. I immediately


Your line is out of credit, recharge and try again.

Dec 01, 2009 | HP FAX 1250 Fax Machine (Black)

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I have a Brother Fax 2850. When I send a fax the receiver has advised me that there is a vertical black line approx 2'' thick which blocks out some wording. How do I fix this?? Many Thanks Heather


Something is jammed in or covering the optics.
Check the area where the original document is placed for faxing.
Open this area and clean any liquid paper, sticky tape or staples covering the optics.
Test by making a copy. When the black line on a copy goes away the unit is fixed.
If the receiver is still getting this black line then it is probably their machine and not yours.
Send a fax to this number. 1300 368 999 It will send you back a copy of what it receives.

Nov 17, 2009 | Computers & Internet

1 Answer

SHARP UX-A1000 - sends all BLACK page (to all


Noisy line? is all that strikes true when you ensure me it makes great photocopys, but then you receive OK, very strange, All the mechanisms for doing a local copy is the same as sending a fax the difference is the conversion to phone noise so it has to be electronic, I;d guess lightning/power surge, cant think of much else....sorry

Nov 04, 2009 | Sharp UX 510 Plain Paper Thermal transfer...

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On sending a fax the receiver copy has a black


You must clean the glass strip that the origional passes over to be scanned. You may have White-Out or an Ink smuge on it. Another way to determine if it is your FAX is to put in an original and make a copy. If the line is on your copy than it is your scanner **** (glass).

Oct 30, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Cannot send fax with a proper working phone line hooked up


I have exactly the same problem! did you find a solution or reason???

Mar 19, 2009 | Brother MFC-9440CN Laser Printer

1 Answer

Hi my canon mx310 will not fax any ideas


disconnect all equipments using the phone line (everything)
connect the fax directly to a wall jack (a working one)

Send a one page black and white text fax to 1-888-473-2963

When your fax is received by the Test Fax Service, a return fax will be generated to you within five minutes confirming that fax was received. This verifies that you can both send and receive a fax with your fax machine.

Nov 25, 2008 | Canon MX310 Office All-In-One Printer

1 Answer

Fax error cant receice fax


For Troubleshooting:

Disconnect all equipments using the phone line
Connect the FAX directly to the wall jack

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Nov 25, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Receiving a fax


Faxes fail intermittently or with only one fax number
  • If static is present on the phone line, fax communication may fail. Have the phone line checked and serviced by the telephone company (or have the other party check their line). Phone line quality is the most common reason for intermittent fax failures. Some older locations and buildings have inadequate phone system wiring.
  • If you are trying to send a color fax and it fails, try sending the same machine a black and white fax. Normally the fax will detect that the other fax is not color capable and will offer you the option to send the fax as black and white but this might not always be the case. Do not send color faxes unless you know the other fax machine is capable of receiving color faxes.
  • Check the phone cable from the wall jack to the fax. It should not be coiled or longer than necessary. Coiling the cable can cause cross talk or echo on the line. Signal strength and quality can be lost with long cables.
  • Make sure the phone cable routing (and any cables not plugged into the same jack but sharing the same line) is not near any electrical appliances (electric motors, fans, kitchen appliances, or televisions). Many of these devices do not have sufficient electrical shielding and can induce electro-magnetic force (EMF) onto the phone line. Computers are usually shielded sufficiently and do not cause this problem.
  • Do not use a call-waiting service on the same line connected to the fax machine. The click sound caused by an incoming call can cause the fax to fail.
  • You can block certain faxes on some models. Verify that the telephone number of the sending fax is not blocked in the faxing software. This is usually located in the Fax History.

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