Question about Brother MFC-8860DN All-In-One Laser Printer
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Posted on Jan 02, 2017
This is an easy one. With the power on, open the front door, where you installed the drum. Press the CLEAR button. The display will ask something like, "Change Drum? Press 1 for yes. Press 2 for no."
Close the front door.
Posted on Feb 15, 2010
Testimonial: "thanks for your help...this is an awesome way to get help!.....although I didn't think to go online and look up the manual.but with dial up it's slow"
Yes, the manual is available from Brother. See http://www.brother-usa.com/manuals/default.aspx?ProductID=mfc8480dn&ProductGroupID=5 and then look at the results for all of the manuals. The direct link to the User's Guide is http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_8480DN_8680DN_8690DW_8890DW_EN_4865.PDF .
A drum error could mean that the corona wire on the drum needs cleaning or that the drum unit needs to be replaced. Make sure that the unit has cooled down before doing any maintanence on the drum unit. To clean the corona wire, turn off the machine and unplug all of the cables from the printer (telephone cord first, power last). Then open the front cover and pull out the drum and toner unit. Move the blue tab back and forth (right to left and left to right) several times. Leave the tab in the home position (aligning the triangle on the tab with that on the unit) when done. Then reinstall the drum and toner unit. Close the cover and reconnect the cables before turning the unit back on.
If you need to replace the drum unit, order DR-20. For changing the drum follow the above steps through removing the drum and toner unit. Then remove the toner from the drum (make sure not to spill the toner) by pushing down on the blue lever. Then put the toner cartridge into the new drum (the blue lever should lift into place and you should hear the cartridge snap into place). To reset the drum counter, do not close the front cover. Leave it open then connect the cables and turn on the unit. Press Clear/Back and then press 1. Close the cover when you see Accepted.
I hope this helps.
Posted on Sep 21, 2011
Try cleaning the drum in the toner cartridge with a soft cloth. If this does not work then a replace toner cartridge is the other solution.
Posted on Nov 26, 2010
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