Question about Brother MFC-8860DN All-In-One Laser Printer

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My MFC-8680 DN all in one giving me message"drum

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  • Rodney Watts
    Rodney Watts Mar 06, 2011

    Did you just replace the drum? If so was it a genuine Brother drum?

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Posted on Jan 02, 2017

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  • 159 Answers

SOURCE: Hae brother MFC-8500 and just replaced

This is an easy one. With the power on, open the front door, where you installed the drum. Press the CLEAR button. The display will ask something like, "Change Drum? Press 1 for yes. Press 2 for no."
Press 1.
Close the front door.

Posted on Feb 15, 2010

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SOURCE: Model MFC 8480 DN is giving a drum error message.

Yes, the manual is available from Brother. See http://www.brother-usa.com/manuals/default.aspx?ProductID=mfc8480dn&ProductGroupID=5 and then look at the results for all of the manuals. The direct link to the User's Guide is http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_8480DN_8680DN_8690DW_8890DW_EN_4865.PDF .

A drum error could mean that the corona wire on the drum needs cleaning or that the drum unit needs to be replaced. Make sure that the unit has cooled down before doing any maintanence on the drum unit. To clean the corona wire, turn off the machine and unplug all of the cables from the printer (telephone cord first, power last). Then open the front cover and pull out the drum and toner unit. Move the blue tab back and forth (right to left and left to right) several times. Leave the tab in the home position (aligning the triangle on the tab with that on the unit) when done. Then reinstall the drum and toner unit. Close the cover and reconnect the cables before turning the unit back on.

If you need to replace the drum unit, order DR-20. For changing the drum follow the above steps through removing the drum and toner unit. Then remove the toner from the drum (make sure not to spill the toner) by pushing down on the blue lever. Then put the toner cartridge into the new drum (the blue lever should lift into place and you should hear the cartridge snap into place). To reset the drum counter, do not close the front cover. Leave it open then connect the cables and turn on the unit. Press Clear/Back and then press 1. Close the cover when you see Accepted.

I hope this helps.

Cindy Wells

Posted on Sep 21, 2011

Geekman
  • 32281 Answers

SOURCE: My Brother MFC-7220 shows the error message "Dust

Try cleaning the drum in the toner cartridge with a soft cloth. If this does not work then a replace toner cartridge is the other solution.

Posted on Nov 26, 2010

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I have to print out a paper right away, could you help me?


If it still prints ignore it.
if you rather call the vendor. Ifyou're under warranty. They may replace or repair it.

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Hi Erika:

A burning smell presents when paper is stuck on the fuser (The hot thing that heats the toner to the paper.) I would take out the drum, and peek in the printer with a flash light and see if you see any paper stuck anywhere it does not belong. Usually, the paper will be burnt "Brownish" in color.

With the drum, there are contacts on them. Make sure they are clean; and do not have toner residue on them. Easy to clean with a pencil eraser. Gently, rub the eraser over the metal contacts to clean off residue. Hope that helps you. If so, please leave me positive feed back.

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I got a "drum error"


Its been a while since i have done a brother drum change but if i remember correctly dont you have to have the drum front cover open while pressing the clear/back button? Then i think it says new drum/ and you press yes?

Jun 03, 2011 | Brother MFC 7840W Printer

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Unit has about 20k copies. Just replaced toner and drum. Keep getting "drum error", and tells me to take out drum and slide blue tab back and forth, which I do. Then when I put the drum back...


Install the drum unit and toner cartridge
assembly in the machine.
Press Options.
To confirm you are installing a new
drum, press 1.
When the LCD shows Accepted, close
the front cover.

If this doesnt correct it after installing the new drum return it to the store you got it from and get a new one could be defective

Jan 06, 2011 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

My Brother MFC-7220 shows the error message "Dust


Try cleaning the drum in the toner cartridge with a soft cloth. If this does not work then a replace toner cartridge is the other solution.

Nov 26, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

Hae brother MFC-8500 and just replaced


This is an easy one. With the power on, open the front door, where you installed the drum. Press the CLEAR button. The display will ask something like, "Change Drum? Press 1 for yes. Press 2 for no."
Press 1.
Close the front door.

Feb 10, 2010 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Toner Problem error message


remove the yellow plastic from the toner thats a protection. check around toner.

Jun 04, 2009 | Brother MFC-8460N All-In-One Printer

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