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It's a GE microwave. i'm just heating up something then it completely shut off

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Could have blown a fuse in it... the fuse is located in the control panel section and does require you to take apart... prior to this just make sure the breaker didn't trip to unit and you still have 120 volts to plus or plug something else into that plug to make sure it still works...if your going to investigate the fuse make sure you unplug the unit prior to working on it...there will be a 20 amp fuse inside the unit i would start there if you have power at the plug still......good luck

Posted on Jan 03, 2011

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Posted on Jan 02, 2017

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JTP85 microwave shuts completely off with a blank readout.


Your magnetron is overheating, and its attached thermostat is doing its job to protect the magnetron by shutting off the power to the oven until it cools back down to a safe temperature.

An overheating magnetron can be due to:


  • operating oven without cover(s) in place
  • wrong magnetron installed in oven
  • an old or otherwise failing magnetron
  • cracked magnetron magnet
  • improper power line voltage (should be 110-125VAC)
  • foods low in moisture (popcorn & bacon, e.g. - add 1/2 cup of water in rear oven when cooking such foods)
  • failed or inoperable cooling fan or hood vent exhaust fan
  • deteriorating foam weatherstripping seals in air ducts or on outside cover
  • blocked air vents (dust, animal nest debris, insufficient free air space behind & around oven, etc.)
  • clogged or greasy charcoal filter or grease filter
  • blocked duct in hood vent exhaust

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, and it is very helpful when troubleshooting, testing, and locating components.

dee77f7.jpgAt our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Accessing some parts may require you to pull the oven from the wall and remove the cover.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.


You can download GE owner's manuals and installation instructions here.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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HI. Your symptoms are a strong indication Magnetron failure. This is the principal heating device, that is used to produce microwaves that , essentially, excite the water molecules in the food, thus, producing the heating effect. When this device fails, generally, the unit will run, but not heat. This device is very fragile, and can injure you if you are not qualified to handle this type of component. There is a High Voltage Capacitor, that is used to help provide the necessary current for optimal Magnetron operation. This capacitor must be discharged correctly. If not, you could risk serious injury, during the repair, if it is accidental touched.

The Magnetron is linked to a cut-off fuse. If the magnetron becomes unstable, this fuse will shut the device down. It is standard procedure to have this fuse test for continuity. If the fuse has blown, this will be the culprit. Replace the fuse. Now, if the fuse continues to show continuity, this will confirm that the Magnetron has failed. I would advise to inspect the Capacitor, and HV diode for visible burn marks, or swollen top(Cap).

Access can be ac hived to these parts by removing the outside cabinet screws. Once the screws are removed, the cover can be removed, as well. Once the cover is removed, the internal components will be exposed for testing, and visual inspections.

WARNING: IF YOU ARE NOT A QUALIFIED SERVICE TECH, THIS WILL NOT BE A NOVICE DO IT YOURSELF JOB. MICROWAVES ARE VERY DANGEROUS, AND CAN CAUSE SERIOUS INJURY. I RECOMMEND TO CALL FOR SERVICE, IF YOU ARE UNCOMFORTABLE WITH HANDLING THE CAPACITOR, OR MAGNETRON..../

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Microwave stopped heating


HI, this will require the skilled hands of a qualified GE tech. the damaged part here is the Magnetron assembly. this is a very sensitive part that creates radiation and the heating process as well. you will need to replace this device asap if possible.

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Convection works but Microwave does not heat


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Convection works but Microwave does not heat


try using a voltage stabiliser .it may just solve ur problem..

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Microwave stopped heating


I bought one built in Feb 2005, installed July 2005. Magnetron tube failed Feb 2007 - cost $127 labor to replace. Just failed again Feb 2008 - will cost roughly $135 to replace this time. Not good for such a high end machine!

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